Novotel Karlsruhe City

Best place in the city center of Karlsruhe. Very nice hotel.

On arrival I wanted to upgrade my room and was told NO because I had booked via you. I wanted to entertain guests and put bar and restaurant charges on my room, avoiding cash transactions putting pressure on my guests. I was told NO as I had paid for the room in advance. Unhelpful and unfriendly.

Short stay. Very convenient, comfortable and clean hotel

Hotel staff was really helpful. Have enjoyed my stay at the hotel

Great hotel. Very friendly and helpful staff. Clean room, quite area. Minor issues of temperature in gym being high and water cooler in gym needed replenishing.

Very clean, new, modern, spacious efficient rooms,very well apponited

The location of the Hotel is prime. Although the trams pass right by, I could walk to most of the places I needed to get to including from and back to the Bahnoft. The room and bath were spacious and clean. I asked for and got a single Queen Bed, not those puny mattresses they press together and separate as you lie on them giving an ineffective sleeping experience. There was a safety deposit box in the room and I was also pleased with the provision to make a cup of coffee. I didn't have problems with the internet. The hotel's greatest assets are its front desk staff who were very helpful, professional and pleasant. I was however a bit surprised that there was no iron in the room. Also, like most hotels these days, the duvet/cover was not wide or long enough. I simply cannot understand why the "traditional" covers which are wide and long enough for both single and double use are not provided any more! Also, on my first morning, the cleaning lady knocked on my door persistently at quite an early hour, opened my door and walked into the room. Although she could see clearly that I was still sleeping and I indicated that she should come back later, she insisted that she should do the cleaning. She really was not pleasant at all and I have to say that I became quite annoyed at this intrusion of my privacy and interruption of my rest.I did not opt for the Hotel's breakfast as there are several eating places nearby with excellent choices at less than half the cost.

The rooms are very modern and clean. Internet is fast and reliable. It is also walking distance to the main train station and the palace as well as shopping.

This was a good clean place to stay. Easily accessible for our route of travel.

Great location, nice and clean hotel. Very good breakfast.