2/10 Terrible
Aug 12, 2025
Horrible experience. Didn't have a shower head my first three days, said they would replace it Monday morning and they ended up not doing it so I reminded them and they did it that afternoon but left a huge mess in the bathroom area of dust and dirt from the installation that they never cleaned up. I told the front desk and they said they’d do the routine cleanups on Tuesday, but during my whole 7 day stay my room was never cleaned and towels/sheets were never replaced. Also the whole hotel either smells bad or like cigarettes and by my second day the smell was leaking into my room and causing my clothes to carry that cigarette stench to work. Worst stay ever and I wasn't able to get anything discounted due to the inconveniences because my “stay was already discounted” according to the hotel management.




Dale
Dale, 7-night trip