Located in Langgasse-Felsenau, Sorell Hotel Arabelle offers a convenient retreat. Multilingual staff provide assistance while you connect to WiFi, grab a newspaper, or store your luggage.
Located near a train station, Sorell Hotel Arabelle Bern is a great choice for a stay in Bern.
At a glance
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Hotel size
41 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets allowed (dogs only, 1 total)*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 17 per night)
Property amenities
Working away
Computer station
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.50 per person, per night
Optional extras
Late check-out can be arranged for an extra charge of CHF 150 (subject to availability)
Children & extra beds
Rollaway beds are available for CHF 50.0 per night
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Self parking costs CHF 17 per night
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Arabelle Bern
Arabelle Hotel
Arabelle Hotel Bern
Hotel Arabelle
Sorell Hotel Arabelle Bern
Sorell Hotel Arabelle
Sorell Arabelle Bern
Sorell Arabelle
Sorell Hotel Arabelle Bern
Sorell Hotel Arabelle Hotel
Sorell Hotel Arabelle Hotel Bern
Frequently asked questions
Does Sorell Hotel Arabelle Bern offer free cancellation for a full refund?
Yes, Sorell Hotel Arabelle Bern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sorell Hotel Arabelle Bern?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at Sorell Hotel Arabelle Bern?
Yes. Self parking costs CHF 17 per night.
What are the check-in and check-out times at Sorell Hotel Arabelle Bern?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon. Late check-out is available for a charge of CHF 150 (subject to availability).
Is there an onsite casino at Sorell Hotel Arabelle Bern?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (18-min walk) is nearby.
What's the area around Sorell Hotel Arabelle Bern like?
Sorell Hotel Arabelle Bern is in Langgasse-Felsenau, a short 10-minute walk from Bern Station and 15 minutes' walk from Bern Art Museum.
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Reviews
Sorell Hotel Arabelle Bern Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Location
8.2
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 2, 2025
I loved the friendly customer service, the atmosphere, and the breakfast options. I was pleased to see signs in various places about fair trade products and sustainability.
Jennifer
Jennifer, 2-night trip
Verified
4/10 Fair
Nov 2, 2025
room is charmless, very small and dingy. Breakfast was mediocre. I would not think it is 4 star, maybe 2. No amenities. The front desk staff was very good. H. G.
Harvey
Harvey, 4-night trip
Verified
6/10 Good
May 3, 2026
Breakfast was good. Location was good.
Room size is small.
Sarvesh
Sarvesh, 1-night trip
Verified
8/10 Very good
Oct 15, 2022
A comfortable stay in the heart of Bern
Friendly welcome at reception, helpful staff.
Bianca
Bianca, 1-night trip
Verified
8/10 Very good
Sep 25, 2025
Convenient for train station and easy walking to centre. We found the self-checking in confusing - particularly locating our room number.
Peter
Peter, 2-night trip
Verified
8/10 Very good
Nov 28, 2022
Good location for us. Very quiet, large room, good breakfast. Will come back again.
Patrick
Verified
6/10 Good
Nov 4, 2025
decent bed, but only 1 small pillow, small room, terrible check-in.... no person after 6pm, tedious computer based check in with multiple problems.
Gerd
Gerd, 1-night trip
Verified
8/10 Very good
Nov 3, 2022
We liked the location of the hotel. it was easy to walk to transportation and to different parts of the city. We had a room under the eaves that had skylights for light and ventilation. Really appreciated the fresh air they brought to the room. We could have used better lighting in the room for evening.
Deb
Verified
2/10 Poor
Aug 18, 2023
I booked this hotel because they state they have available parking. They don't!!! "Available parking" is a street parking which one must search in streets around the hotel.
After a long working day, I spent half an hour looking for an available parking space and, after I didn't find it, I had to park in a garage 1km away and carry my baggage to the hotel.
I wanted to cancel the hotel, but they did not accept cancelation.
This is completely unacceptable, and I will make a complaint about it on expedia!
Zeljko
Verified
8/10 Very good
Apr 29, 2026
Väldigt bra boende som passade mig. Lugnt läge. Rent och tyst. Okej frukost.
Lena
Lena, 3-night trip
Verified
2/10 Poor
Feb 13, 2026
Zimmer hellhörig, parken auf der Straße, Frühstück bescheiden
Pascal
Pascal, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2025
Room was very clean, friendly and helpful staff, great breakfast and ideal location close to HBF as well as in a quiet area.
Gunther
Gunther, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Quarto extremamente limpo e organizado, cuidado com o hóspede num nivel maravilhoso
José Carlos
José Carlos, 2-night trip
Verified
8/10 Very good
Sep 19, 2025
酒店環境唔錯,地點亦都方便。如果設備齊全啲咁就Perfect啦。
PING SAN
PING SAN, 2-night trip
Verified
4/10 Fair
Aug 15, 2025
Schmutzige Toilette, schlechte Frühstück, sehr laut Umgebung
Christian
Christian, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Es war im obersten
Beatrice
Beatrice, 5-night trip
Verified
8/10 Very good
May 26, 2025
Bom hotel , voltaria a me hospedar
Pela descrição eu achava que o hotel ficava mais próximo da estação de trem, quando chegamos andamos com malas em torno de 20min para chegar, mas depois que entendemos mais a logística começamos a pegar o ônibus que passa a cada 4min e nos deixa em frente à estação (distância do hotel para o ponto de ônibus da no máximo 2min), e aí ficou ótimo. Na rua tem cafeteria e supermercado (o que é ótimo para economizar na Suíça), além de uma sorveteria deliciosa. O café da manhã é bem gostoso e servem a partir das 6:30h, o que ajuda bastante quando temos que sair cedo para fazer passeio. O quarto não tem ar condicionado, achei bem estranho isso, pedimos para mudar de quarto, mas disseram que todos são assim, porém colocaram em nosso quarto dois aparelhos de ar condicionado portátil, o que deu pra refrescar e deixar a noite mais agradável. Pedimos também mais travesseiro (só tinha um por pessoa) e prontamente nos atenderam. A cama é bem baixa, porém confortável. Não tem recepção 24h, se eu não me engano tem funcionário até as 17h e depois é virtual. No geral, achei um bom hotel, funcionários super educados, voltaria a me hospedar .
Aline
Aline, 6-night trip
Verified
10/10 Exceptional
May 4, 2025
Eine Nacht in Bern
Ich habe eine Nacht in dem Hotel verbracht. Der Check in ging schnell, das Zimmer im 4. Stock sehr gross und komfortabel. Am Morgen zum Frühstück ist alles da. Es waren ca 15 Minuten zu Fuss zum Bahnhof. Insgesamt ein sehr schöner Aufenthalt. Vielen Dank an das Team.
Christine
Christine, 1-night trip
Verified
8/10 Very good
Apr 21, 2025
Zimmer war toll
Christian
Christian, 3-night trip
Verified
6/10 Good
Mar 30, 2025
Unbefriedignede Parkplatzsituation
Keine hoteleigenen Parkplätze und öffentliche gibt es keine freien (auch nach langer Suchfahrt keine freien gefunden) - das Migros Parkhaus in der Nähe hat horrende Preise. Das Bahnhof Parkhaus war die "Rettung" - CHF39 pro 24h - 15-20 Minuten zu Fuss.
Verified traveler
1-night trip
Verified
6/10 Good
Oct 8, 2023
Zimmer und Dusche sehr klein
Personal sehr freundlich
WC Spülung vom Nachbarn Zimmer zu hören
Bernd
Bernd, 2-night trip
Verified
6/10 Good
Sep 10, 2023
Sehr nettes Personal, vor allem beim Frühstück. Check-in ab gewisser Uhrzeit nur mit Self-Check-in möglich, wobei Code für Türe aufgrund Buchung über ebookers.ch nicht bekannt war und wir mehrmals klingeln mussten, bis wir hereingelassen wurden. Self-Check-in war dann nicht möglich, da mein Name nicht mit Umlaut geschrieben wurde und die Buchungsnummer nur von ebookers.ch vorlag, die nicht funktionierte. Check-in somit eher mühsam.
Tatjana
Tatjana, 1-night trip
Verified
8/10 Very good
Jan 3, 2023
Gute zentralgelegene Übernachtungsmöglichkeit. Schlicht und einfach.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 20, 2022
Kurz und bündig
Einfach toll, gäbig und ganz schön gelegen.
Dominik
Dominik, 1-night trip
Verified
6/10 Good
Nov 30, 2022
Keine Parkplätze trotz anders lautenden Beschreibung
Dürftiges Frühstück