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Eurostars Puerta Madrid

4.0 star property
Madrid hotel with restaurant

Choose dates to view prices

When you stay at Eurostars Puerta Madrid, you'll be within a 10-minute drive of Riyadh Air Metropolitano and IFEMA. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Also, Paseo de la Castellana and Movistar Arena are within a short drive. Fellow travelers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 5 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
The current price is $126
$138 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 27 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room (Sofa Bed)

Deluxe Double Room (Sofa Bed) | Down comforters, minibar, in-room safe, desk

Deluxe Double Room (Sofa Bed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Deluxe Suite (Single Use)

Down comforters, minibar, in-room safe, desk

Deluxe Suite (Single Use)

  • 46 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Down comforters, minibar, in-room safe, desk

Deluxe Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $139
$153 total
includes taxes & fees
Jun 5 - Jun 6
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About the neighborhood

Map
Juan Rizi, 5, Madrid, Madrid, 28027

What's nearby

  • La Quinta de los Molinos Park - 6 min walk - 0.6 km
  • Calle de Alcalá - 13 min walk - 1.1 km
  • Arturo Soria Plaza Shopping Center - 17 min walk - 1.5 km
  • Centro Comercial Campo de las Naciones - 3 min drive - 2.1 km
  • IFEMA - 5 min drive - 3.2 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • San Fernando Henares Station - 9 min drive
  • Coslada Station - 10 min drive
  • Nuevos Ministerios Station - 10 min drive
  • Suanzes Station - 17 min walk
  • Ciudad Lineal Station - 19 min walk
  • Barrio de la Concepcion Station - 24 min walk

Restaurants

  • ‪Happiness - ‬10 min walk
  • ‪Santagloria Coffee & Bakery - ‬7 min walk
  • ‪Junior's - ‬12 min walk
  • ‪Restaurant Malaysia - ‬15 min walk
  • ‪Cafetería El Rincón - ‬12 min walk

About this property

Eurostars Puerta Madrid

  • When you stay at Eurostars Puerta Madrid, you'll be within a 10-minute drive of Riyadh Air Metropolitano and IFEMA. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Also, Paseo de la Castellana and Movistar Arena are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 194 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 15 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2000
  • Terrace
  • Fitness center
  • Uses some LED lighting

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting

Special features

Awards and affiliations

Eco-Certified Property
This property participates in the Bioscore Sustainability and Ecostars, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 9 for children

Parking

  • Covered self parking costs EUR 15 per day
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses some solar energy.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Silken Puerta Madrid

Silken Puerta Madrid Madrid

Hotel Silken Puerta Madrid Hotel

Hotel Silken Puerta Madrid Madrid

Hotel Silken Puerta Madrid Hotel Madrid

Frequently asked questions

Are pets allowed at Eurostars Puerta Madrid?

Sorry, pets aren't allowed.

Is parking offered on site at Eurostars Puerta Madrid?

Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Eurostars Puerta Madrid?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon.

Is there an onsite casino at Eurostars Puerta Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (13-min drive) is nearby.

What is there to do at Eurostars Puerta Madrid and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Eurostars Puerta Madrid?

Yes, there's an onsite restaurant.

What's the area around Eurostars Puerta Madrid like?

Eurostars Puerta Madrid is a short 14-minute walk from Calle de Alcalá and 19 minutes' walk from Arturo Soria Plaza Shopping Center.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was described as wonderful, superb, varied, tasty, and one of the best in Madrid with many guests praising its quality and options. (12 reviews)
  • The hotel is close to the airport. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Clean room, grad location, friendly staff
Andreas, 3-night trip
Verified

10/10 Exceptional

Grate rooms, clean and friendly staff
Jose, 1-night trip
Verified

10/10 Exceptional

Very comfortable bed and clean
Jose, 2-night trip
Verified

10/10 Exceptional

Good business hotel.

Great hotel, comfortable, nice breakfast included.
Luis Sebastian, 3-night trip
Verified

10/10 Exceptional

My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
LUIS G, 2-night trip
Verified

10/10 Exceptional

This is a good hotel located close to the airport.
Alexander, 1-night trip
Verified

10/10 Exceptional

We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.
Abigail, 1-night trip
Verified

6/10 Good

The property is okay and close to the airport
Adriana, 1-night trip
Verified

10/10 Exceptional

Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Peter, 2-night trip
Verified

10/10 Exceptional

Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
3-night trip
Verified

6/10 Good

The bed was comfortable.
noris, 3-night trip
Verified

10/10 Exceptional

Very clean, great service
Sheniz, 4-night trip
Verified

8/10 Very good

Clean, safe
Reza, 3-night trip
Verified

8/10 Very good

Good hotel, well located if you don't want to look for parking inside the city. Close to the airport. Amenities were ok. Basic breakfast. Overall experience - Good!
Adi, 2-night trip
Verified

10/10 Exceptional

Quiet industrial type neighborhood. Not much to do,no shopping or restaurants.
Michael, 4-night trip
Verified

2/10 Poor

Don't believe the hype on the website

The purpose for choosing this hotel was it is located proximate to the big conference arena. The website boasts easy access using their own complimentary shuttle bus. Guess what - it doesn't exist. There are no easy access to metro stations so you cannot even get the transit to iFEMA. A ten minute walk and then two buses. It has added a daily 30-40euro cost on taxis. Room clean, but everything is a little off. A 21" tv screen makes no sense. The shower door doesn't close so each time you shower you flood the bathroom, there is a bath, but it is sized for a large child at 1500mm. The highlight was the automatic coffee machine at breakfast - but even then, each serving could fill one of the minuscule cups twice. I told front desk that their website was misleading. The answer was "we don't control the website, we control the reception"!
Darshan, 3-night trip
Verified

10/10 Exceptional

Pros: clean, comfortable bed, good water pressure in shower, friendly and helpful staff. The hotel is a distance from the city center but there are two buses that take folks right into the city. Varied, ample, and tasty breakfast. My only disappointment was that there were no tissues in the room which was especially tough for me as I had gotten a bad cold with a lot of sneezing and nose blowing. We were not in an area where I could buy tissues, so toilet paper had to do. Also tp served to remove make up and didn’t do such s good job! However, when I asked why they didn’t provide tissues in the room, I was told it was not their policy but that she’d be happy to give me a packet, which she did. I probably should have asked earlier.
Marilyn, 3-night trip
Verified

10/10 Exceptional

Excelente
Roberto Salazar, 1-night trip
Verified

8/10 Very good

Convenient to stay near airport.
Maria, 1-night trip
Verified

2/10 Poor

The TV was not connecting to the Wi-Fi, and the staff mentioned they were unable to fix it. The hotel is also in need of renovation, as the overall condition feels very old.
Mohamed, 3-night trip
Verified

8/10 Very good

It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Ana Paula, 1-night trip
Verified

10/10 Exceptional

Out of the city, but excellent bus service into the centre
Valerie, 2-night trip
Verified

6/10 Good

Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Joelle, 1-night trip
Verified

10/10 Exceptional

Easy to get the bus and get into the city center area
Meghna, 2-night trip
Verified

10/10 Exceptional

Best hotel in Madrid. They are very helpful and honor all your requests as best as possible The sixth floor hangout is nice !
Kimoi, 6-night trip