I love to stay at Marriott. However this hotel seems that nothing is working. The elevator was out of order, and the second one, was malfunction at the same time. We have to used the escalators all the time. The shuttle transportation, was late because they were full, even tough we booked 1 day prior to arrival. Plus the breakfast run out of coffe and pancakes mix, and the staff didn´t noticed. We always have to beg for more!! Although the Hotel Staff was fantastic, they helped us a lot, and did a good job. Good for them, but the facilities must to improve.