Check-in was unfriendly, uninformative. No eye contact, no "good morning" nor acknowledgment you are at the front desk and may need something. If you want a Starbucks coffee, don't wait too long, it closes well before noon. The hotel itself is very clean and comfortable. The furnishings are wonderful and the best is extremely comfortable. The visual is great, the hospitality is fair at best. I know Marriott and other hotels charge for parking in congested cities or when space is very limited. This particular one, has a huge parking lot, lots of spaces and charges $10. When I made the reservation the total after fees and taxes didn't reflect a parking fee. Unfair.