2/10
Impossible to rest! The noise in the room was constant from outside and inside.
I asked for a quiet room and they gave me a room next to the loading and unloading area, 24 hours making noise.
In addition to this the garbage truck compacted the garbage twice a day just meters from the window and to add to the discomfort the dragging of furniture on the upper floors was constant!
I asked for a room change but was denied on the grounds that "we are full" for the level of room you had paid for.
I offered to pay whatever they asked me to upgrade and and was also denied.
Worst of all, a colleague made a reservation minutes after I was denied and they gave him a better room than the one he had!
Horrible experience!!
BTW, I do not need any "manager apologies" now you should have been there when I needed you! now your "help" is futile
Guillermo
Viaje de negocios de 5 noches