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Best Western Pontypool Metro Hotel

3.0 star property
City-center Pontypool hotel with bar/lounge

Choose dates to view prices

Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Exterior
Daily continental breakfast (GBP 8.50 per person)
Garden
Standard Room, 2 Twin Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self parking
The current price is $60
$72 total
includes taxes & fees
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Sofa bed - double
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

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About the neighborhood

Map
Lower Mill Field, Pontypool, Wales, NP4 0XB

What's nearby

  • Pontypool Park - 11 min walk - 1.0 km
  • Llanfrechfa Grange Hospital - 6 min drive - 7.8 km
  • Celtic Manor Resort Golf Club - 13 min drive - 19.3 km
  • Big Pit National Coal Museum - 17 min drive - 14.0 km
  • Principality Stadium - 29 min drive - 37.7 km

Getting around

  • Cardiff International Airport (CWL) - 55 min drive
  • Bristol International Airport (BRS) - 60 min drive
  • Cwmbrân Station - 9 min drive
  • Newbridge Station - 11 min drive
  • Pontypool & New Inn Station - 12 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Shaheen Tandoori - ‬3 min drive
  • ‪KFC - ‬1 min walk
  • ‪Harvester - ‬5 min walk
  • ‪The Horse And Jockey - ‬2 min drive

About this property

Best Western Pontypool Metro Hotel

When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lounge Area - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - Onsite coffee shop.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 8.50 per person
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have elevators.
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This property has received its official star rating from Visit Wales.

Also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool

Frequently asked questions

Are pets allowed at Best Western Pontypool Metro Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Pontypool Metro Hotel?

Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Pontypool Metro Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Best Western Pontypool Metro Hotel and nearby?

Best Western Pontypool Metro Hotel has a garden.

What's the area around Best Western Pontypool Metro Hotel like?

Best Western Pontypool Metro Hotel is in Pontymoile, a short 14-minute walk from Pontypool Park.

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Reviews

Best Western Pontypool Metro Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was tasty, plentiful, and convenient with a good range of options. (19 reviews)
  • Secure, free parking with accessible spaces and cameras was a reassuring feature. (4 reviews)
  • Breakfast was very good and free, with a buffet style selection of continental and hot items. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Value
Location
Lobby
Bed
Bar
Food
Bathroom

Reviews

10/10 Exceptional

Great staff, clean and comfortable
Stephen, 1-night trip

10/10 Exceptional

The parking was very accessible and there were always plenty of spaces available.
Jack, 3-night trip

10/10 Exceptional

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road
Jeremy, 1-night trip

10/10 Exceptional

The lady who was on reception was excellent! Great service, very friendly and very helpful. Best receptionist I have ever met.
Tony, 1-night trip

8/10 Very good

Excellent place Only error was toilet seat v loose
Jeremy, 1-night trip

10/10 Exceptional

Great wee hotel

Really lovely hotel, staff were so friendly and helpful. Rooms clean and perfect for our needs.
Iona, 3-night trip

8/10 Very good

Quiet room. Didnt have breakfast as many other places available. Bed comfortable. Carpet in room sticky by door on the inside. Staff excellent.
Simon, 2-night trip

10/10 Exceptional

Good hotel.stayed a number of times
mark andrew, 1-night trip

10/10 Exceptional

Conveniently situated and comfortable

We had a lovely stay at this hotel. It was conveniently situated for our needs. There is no lift so if you struggle with stairs or mobility you may need to request a ground floor room
Anne-Marie, 2-night trip

10/10 Exceptional

Did not go to the bar.
Barbara, 1-night trip

8/10 Very good

Very nice stay.
Kathy, 2-night trip

10/10 Exceptional

Lovely hotel with bar and in nice area to visit places
Brian, 1-night trip

10/10 Exceptional

Superb reception staff.
CHRIStopher, 1-night trip

8/10 Very good

Great value for your money . Clean lovely property. It was great for us as we were travelling through the area ... gas and food super close
Barrie, 1-night trip

8/10 Very good

Good hotel convenient
Andrew, 3-night trip

10/10 Exceptional

Great value for money. Excellent staff
Mike, 1-night trip

8/10 Very good

Wasn’t expecting much from a Best Western property, but this is the best one I’ve stayed at.
John, 1-night trip

10/10 Exceptional

Lovely hotel, clean and the receptionist when checking in was very helpful and friendly.
Jenny, 1-night trip

10/10 Exceptional

Good quality clean best Western

Fabulous best Western Hotel did exactly what it said on the tin, very clean good breakfast friendly staff, great location.
Peter, 1-night trip

10/10 Exceptional

Really lovely Hotel stay!
Ethan, 2-night trip

10/10 Exceptional

Very clean and functional. Helpful staff, soft bed.
Neil, 1-night trip

10/10 Exceptional

Great stay as usual

Great stay , lovely place
Glen, 2-night trip

10/10 Exceptional

Second time staying here. Awesome staff. Very friendly. It would be nice to have a fridge and maybe a microwave. Will stay again
Barbara, 11-night trip

10/10 Exceptional

Very helpful, friendly staff and rooms were of a very high standard. Would stay again if in the area.
Paul, 1-night trip

8/10 Very good

Good stay

We had a good stay at the hotel. We were put into one of the accessible rooms which was a little tired but comfortable. Breakfast was great and the service was good too.
2-night trip