Check In and out is good. They ask that you just leave the card key on the desk when checking out. I've stayed here 3 times as I live far and work in the area, it's convenient with early appointments the next day. However this room had several issues that I had to report to the manager. First they put me in a room that reeked of cigarette smoke, I asked to be moved, that was no problem. Once I was moved to the next room I went to hang my bag on the coat hanger and it fell apart, literally the legs are obviously broken and the arms to hang things as well. Then I went to pull back the blinds to let sun In and see the view, literally the blinds fell individual pieces to the floor. I don't understand why they would slide the broken pieces In as if they work. 7-8 blades fell out as soon as I touched it. I did inform the manager and he said he'd let someone know. I took pictures to show him. There is a sheet draped over the couch, upon investigation of why, I see the couch is filthy. I think that if you have to cover something in the space they should clean it( a little apolstry cleaner and some elbow grease) or get rid of it, or buy a real couch cover that can be washed