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Western Inn

Property class: 2.5
Council Bluffs hotel in suburbs

Choose dates to view prices

Western Inn, near Henry Doorly Zoo and Aquarium, offers a warm welcome with continental breakfast, a cozy library, and a well-equipped business center. Relax by the indoor pool or unwind in the lobby with coffee/tea nearby. With free self parking and helpful staff that guests rave about.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self parking
The current price is $59
$66 total
includes taxes & fees
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
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  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.2 out of 10, Very Good, 311 reviews
The price is $63
$71 total
includes taxes & fees
Apr 28 - Apr 29
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About the neighborhood

Map
1842 Madison Ave., Council Bluffs, IA, 51503

What's nearby

  • Bowlero Council Bluffs - 8 min walk - 0.7 km
  • Ameristar Casino Hotel at Council Bluffs - 6 min drive - 11.3 km
  • Henry Doorly Zoo and Aquarium - 7 min drive - 13.8 km
  • Charles Schwab Field Omaha - 10 min drive - 16.2 km
  • CHI Health Center Omaha - 11 min drive - 16.5 km

Getting around

  • Eppley Field Airport (OMA) - 17 min drive
  • Omaha, NE (MIQ-Millard) - 22 min drive
  • Omaha Station - 10 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Casey's - ‬4 min drive

About this property

Western Inn

When you stay at Western Inn, you'll be within a 10-minute drive of Henry Doorly Zoo and Aquarium and Ameristar Casino Hotel at Council Bluffs. Free perks include continental breakfast, WiFi, and self parking. Also, Harrah's Council Bluffs Casino and CHI Health Center Omaha are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Working away

  • Business center

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Library
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

Does Western Inn offer free cancellation for a full refund?

Yes, Western Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Western Inn?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Western Inn?

Yes, there's free self parking.

What are the check-in and check-out times at Western Inn?

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Western Inn?

No, this hotel doesn't have a casino, but Horseshoe Council Bluffs (6-min drive) and Ameristar Casino Hotel at Council Bluffs (8-min drive) are both nearby.

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Reviews

Western Inn Reviews

6.0

Good

5.8

Cleanliness

6.0

Amenities

6.8

Staff & service

5.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Air conditioning
Bathroom
Shower
Location
Children
Toilet

Reviews

Verified

10/10 Exceptional

I was traveling and had to check in very late. The front desk gentleman was kind and professional. The room I had was spacious, clean, and the bed was comfortable.
Kristi, 1-night trip
Verified

2/10 Poor

Very gross and floors are stained
Angel, 1-night trip
Verified

4/10 Fair

Everything was stained and gross, from the towels to the bedding. The breakfast offering was sad, the amenities were lacking, the experience was lackluster. We will not be staying here ever again.
Tobijah, 1-night trip
Verified

2/10 Poor

Parking was easy. The bathroom had used soap and shampoo. The TV was broken. The carpet heavily stained and they asked for a surprise $50 damage deposit, neglected to tell us breakfast hours - though I am not sure we would have eaten there. Look . I know you get what you pay for and I expected low quality- but clean and serviceable.
Sara, 1-night trip
Verified

10/10 Exceptional

Great parking, clean room, Great bathroom. I enjoyed the breakfast
Pete, 1-night trip
Verified

8/10 Very good

It was really nice and quiet there.
terra, 1-night trip
Verified

10/10 Exceptional

Staff was friendly and knowledgeable. Property was very clean and up kept. They had an a very good variety of books to choose from to read as well as travel brochures of local or near by attractions.
Christina, 1-night trip
Verified

2/10 Poor

Hotel is in dark parking lot. Bar patrons when drunk that is next door uses this hotel for their "sleeping". Hotel smelled horrible. Only had 1 working lamp. Stains all over the floors and walls. No one was ever at front desk. Windows missing out of rooms. Horrible horrible horrible.
Stephanie, 2-night trip
Verified

2/10 Poor

The hotel is in need of cleaning! Rooms are filthy! Broken lamps and dirt sheets! I cannot believe Expedia would have a horrible place like this on their website.
Gail, 1-night trip
Verified

2/10 Poor

No parking was sketchy to say the least
Eric, 1-night trip
Verified

8/10 Very good

Room was cheap. Relatively clean. The whole place could use some updating but it was a decent stay.
Hailea, 2-night trip
Verified

10/10 Exceptional

Staff was very polite nice and accommodating.
Kristin, 1-night trip
Verified

10/10 Exceptional

Like everything about it the people the rooms everything was great
Jamea, 1-night trip
Verified

2/10 Poor

No breakfast
Brooke, 1-night trip
Verified

10/10 Exceptional

Very quiet, nice spacious room, very clean, great breakfast, friendly staff, swimming pool was actually open, clean, & warm water, had a guest washer & dryer to use, great experience.
Ashley, 1-night trip
Verified

8/10 Very good

Great hotel and amenities for the price. I will definitely stay there again when in the area.
Matt, 1-night trip
Verified

2/10 Poor

Went to check in and the staff member was in a room on facetime on a laptop computer so had to wait. The first room they gave me the window was broken and food left in the refrigerator. So, I got another room and that room hadn't been cleaned. I had to clean it up before my family and I could even stay in it. There was also food left in the refrigerator and freezer, trash on the floor, mold in the corner of the room just down right disgusting!
Melody, 2-night trip
Verified

8/10 Very good

Worked great for a weekend get away at the Zoo, decent pool for our daughter, clean room & sheets. Staff was very accommodating and friendly! We enjoyed our time here
Cody, 1-night trip
Verified

8/10 Very good

Friendly
Brian, 1-night trip
Verified

10/10 Exceptional

We had a great stay. Staff was very friendly, our room was clean and comfortable. Will definitely stay there again our next trip!
Tina, 2-night trip
Verified

10/10 Exceptional

Very nice place to stay
James, 1-night trip
Verified

10/10 Exceptional

Decent
Kevin, 5-night trip
Verified

6/10 Good

I stayed at room 105, the hair dryer doesn’t work and the lamp is broken.
Saringkan, 1-night trip
Verified

10/10 Exceptional

Good all
juan, 1-night trip
Verified

2/10 Poor

Room Was Horrible- Broken Lamp Shades, Patch Holes on the walls, Stains on the Sheets, Beds hard as a rock, No Blankets on the bed just a Sheet , very dirty Carpet, Pool was closed and look horrible, Mold on the ceiling on the first floor, Windows broke out of some of the rooms. No Coffee pot in the room like it said. No hot water for Showers. Stay far away from this hot not even worth the $50 a night Stay far away. By 9 am no food left for the Breakfast. Stayed one night cause it was late and got refunded for the second night. Will never be back to this place ever ever again.
Tiffany, 2-night trip