In the heart of Madrid, Hotel Sercotel AB Rivas offers an inviting retreat with a relaxing Turkish bath/hammam and a scenic terrace. Indulge in Spanish cuisine at El Somallao restaurant or unwind with a good book from the library.
Avenida Francisco Quevedo, 2, Rivas-Vaciamadrid, Madrid, 28522
What's nearby
H2Ocio - 8 min walk - 0.7 km
El Retiro Park - 18 min drive - 18.8 km
Gran Via - 22 min drive - 20.9 km
Puerta del Sol - 23 min drive - 21.6 km
Bernabéu Stadium - 24 min drive - 24.5 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
Madrid Vallecas Station - 8 min drive
Madrid Santa Eugenia Station - 9 min drive
Vicalvaro Station - 11 min drive
Rivas Futura Station - 13 min walk
Rivas Vaciamadrid Station - 26 min walk
Restaurants
Sushitokyo - 9 min walk
Novo - 2 min walk
Muerde La Pasta - 9 min walk
La Cocina De Apolo - 11 min walk
42 Street - 11 min walk
About this property
Hotel Sercotel AB Rivas
At Hotel Sercotel AB Rivas, you'll be within a 15-minute drive of El Retiro Park and National Prado Museum. Guests can visit the fitness center for a workout or grab a bite to eat at El Somallao, which serves Spanish cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. The property is just a short walk to public transportation: Rivas Futura Station is 13 minutes away.
At a glance
DONE
Hotel size
84 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8 PM
Express check-out available
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
What to do
Golfing nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Library
Television in common areas
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
El Somallao - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
AC Bar - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
AC Hotel Rivas Vaciamadrid
AC Rivas Hotel
AC Rivas Vaciamadrid
AC Vaciamadrid
Hotel AC Rivas Vaciamadrid
Hotel AC Vaciamadrid
Hotel Rivas Vaciamadrid
Hotel Rivas Vaciamadrid AC
Hotel Vaciamadrid
Vaciamadrid Rivas
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas
Sercotel AB Rivas Rivas-Vaciamadrid
Sercotel AB Rivas
Hotel Sercotel AB Rivas Hotel
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas Hotel Rivas-Vaciamadrid
Frequently asked questions
Does Hotel Sercotel AB Rivas offer free cancellation for a full refund?
Yes, Hotel Sercotel AB Rivas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sercotel AB Rivas?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Sercotel AB Rivas?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Sercotel AB Rivas?
Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Hotel Sercotel AB Rivas?
No, this hotel doesn't have a casino, but Casino Gran Via (16-min drive) is nearby.
What is there to do at Hotel Sercotel AB Rivas and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Sercotel AB Rivas?
Yes, El Somallao offers Spanish cuisine.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, amazing, and good with a decent selection of options. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Trip
Reviews
Verified
8/10 Very good
Oct 11, 2025
Over all the staff was very friendly and helpful. The down side is the hotel is far away from Madrid and the price does not reflect this. Very nice food in the restaurant.
Patrice
Patrice, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2024
Excellent location, great breakfast, service is outstanding.
Ingrid
Ingrid, 2-night trip
Verified
10/10 Exceptional
Oct 2, 2024
Clean room and hotel staff are accommodating upon checking in.
Lourdes
Lourdes, 1-night trip
Verified
8/10 Very good
May 10, 2025
A really good hotel option.
It is in great shape and the breakfast was good with lots of options. The location is very close to a shopping center with everything you would need. There is no air conditioning so I do wish I had brought a fan. The customer service was excellent.
Michelle
Michelle, 3-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Great for visiting Madrid if you are driving
Hotel is in a good position as a stop over or a visit into Madrid. Free parking, good breakfast and our room was comfortable. The staff informative and gave us good advice re metro. Metro into Madrid easy to use, frequent and very cheap.
There are several restaurants nearby and the lunch we had in the hotel was good. Would reccommend.
Linda
Linda, 2-night trip
Verified
8/10 Very good
Jan 8, 2024
Great Value- Very nice Hotel!
The Hotel was very nice. The staff was very friendly. The room was very clean and spacious. and free parking! Great Hotel, we will stay here again when we travel o Madrid Spain!
Rene
Rene, 3-night trip
Verified
10/10 Exceptional
Mar 16, 2025
I come to Madrid regularly and stay in the Sercotel Rivas. I never had a bad experience Its clean, very friendly and professional staff and has a good restaurant . Metro station is 10min. walking distance.
Viktor
Viktor, 1-night trip
Verified
8/10 Very good
Apr 11, 2024
The personal very friendly however the room a/c didn't work during the whole stay, the food was good on restaurants but the breakfast very basic for a $12eu fee
Karen
Karen, 5-night trip
Verified
10/10 Exceptional
Jan 13, 2024
My trip was to visit a family member who was sick the staff was extremely friendly and helpful. They were also very accommodating to my situation. I would also recommend staying here for the future. There’s no major thrills but a good solid and clean environment which was comfortable.
Gabriel
Verified
10/10 Exceptional
Aug 9, 2024
Some of the fittings were not very new. Breakfast was amazing though and the staff were so helpful
stuart
stuart, 1-night trip
Verified
10/10 Exceptional
Feb 18, 2026
The hotel is conveniently located next to a shopping center and close to a metro station (in Zone B), making it easy to get around the city. The breakfast was good and offered a decent selection. The room and common areas were clean, and overall it was a comfortable stay
Pawel
Pawel, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2025
Decent stay for the night.
Homer
Homer, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Great overall
Nawar
Nawar, 1-night trip
Verified
10/10 Exceptional
Apr 22, 2025
Very good place
RAFAEL
RAFAEL, 2-night trip
Verified
10/10 Exceptional
May 26, 2025
I been in this hotel couple times and always have a good experience, great customer services,
paola
paola, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
We didn't have breakfast
CARINA
CARINA, 4-night trip
Verified
10/10 Exceptional
Nov 17, 2024
I enjoyed my stay all through, I have zero complaints about this establishment.
mhicole
mhicole, 3-night trip
Verified
10/10 Exceptional
May 19, 2025
Great customer services
paola
paola, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2024
Near to Madrid in a safe and quiet area
Ingrid
Ingrid, 2-night trip
Verified
10/10 Exceptional
May 7, 2024
Just a classic American style hotel so it was easy to settle in.
Genieca
Genieca, 2-night trip
Verified
10/10 Exceptional
Jun 18, 2024
Will always want to stay at this location when visiting Madrid. Can’t recommend it enough!!
Genieca
Genieca, 8-night trip
Verified
10/10 Exceptional
Oct 7, 2022
Everything was clean and easy access to bus and a little walking distance to metro. Overall good place
Pamela
Pamela, 2-night trip
Verified
8/10 Very good
Jun 26, 2024
The hotel is in good condition. Breakfast is great, I would recommend it. You have shopping options in front of street and is walkable.
Alberto
Alberto, 1-night trip
Verified
10/10 Exceptional
May 19, 2025
I like everything
paola
paola, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Convenient
Close to the subway and large available parking on site.