In the heart of the city, Hotel Relais Ducale offers a tranquil retreat with continental breakfast, rooftop terrace views and a serene garden. Treat yourself to spa services or unwind in your room with WiFi while kids enjoy the playground and arcade/game room.
Take in the views from the rooftop terrace when you stay at Hotel Relais Ducale. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden.
At a glance
DONE
Hotel size
30 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in/out available
Late check-in subject to availability
Check-out time is 10:00 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free 24-hour offsite parking within 1312 ft
Street parking available
DONE
Transfers
Airport shuttle*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Playground
Babysitting (surcharge)
What to do
Hiking/biking trails nearby
Horse riding nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Arcade/game room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per accommodation, per stay
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT054024A101005769
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Relais Ducale
Hotel Relais Ducale Gubbio
Relais Ducale
Relais Ducale Gubbio
Relais Ducale Hotel
Hotel Relais Ducale Hotel
Hotel Relais Ducale Gubbio
Hotel Relais Ducale Hotel Gubbio
Frequently asked questions
Does Hotel Relais Ducale offer free cancellation for a full refund?
Yes, Hotel Relais Ducale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Relais Ducale?
Yes, pets are welcome. There's a charge of EUR 15 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Relais Ducale?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Relais Ducale?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Relais Ducale?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-in and check-out are available.
What is there to do at Hotel Relais Ducale and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy amenities like an arcade and a garden.
Are there restaurants at or near Hotel Relais Ducale?
Yes, there's an onsite restaurant.
What's the area around Hotel Relais Ducale like?
Hotel Relais Ducale is in the heart of Gubbio, a short 3-minute walk from Piazza Grande and 7 minutes' walk from Funivia Colle Eletto.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Location
9.2
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful and varied with many options, including gluten-free choices. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Breakfast
Room
Parking
View
Piazza
Reviews
Verified
8/10 Very good
Sep 16, 2025
Old style Italian, but excellent location to explore Gubbio froms
Anne
Anne, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Very nice place to stay in Gubbio, rightly located and friendly staff. Hotel has also a nice restaurant below in the city. Don’t turn though your GPS to get there rather call the hotel manager!
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Lovely one night stay
Great location, beautiful property with garden, nice breakfast
Abby
Abby, 1-night trip
Verified
10/10 Exceptional
Apr 14, 2025
Absolutely love the hotel and the staff. Great location parking could be an issue
Leonid
Leonid, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2023
Spectacular views of a spectacular town
David
David, 2-night trip
Verified
10/10 Exceptional
Oct 25, 2023
The staff was extremely helpful and friendly.
Lois
Lois, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
Key location in the heart of Gubbio. Lovely room with stunning view. Hotel staff were excellent super kind and willing to help in case of need or questions. Definitely a great choice.
Roberto
Roberto, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2024
This hotel and the city is amazing. This would be a perfect destination for a vacation. The staff is so friendly and helpful you do not see this kind of service in the states.Everything was perfect, the only issue is really bad WiFi connection.
Leonid
Leonid, 2-night trip
Verified
8/10 Very good
Jun 14, 2024
We did have a problem with a door handle and with water on the floor of the bathroom, but both were fixed after we reported them. Staff were very friendly and helpful and we enjoyed our stay.
Barrie
Barrie, 5-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Wonderful property and perfect central city location in the heart of Gubbio. Staff goes above and beyond. Ask about the parking accessibility beforehand which we did. It’s a mid-evil walled city so access can be difficult if you are not prepared. We parked at the base and took the elevator up. There’s still a steep hill of cobblestone to bring luggage up before the elevator but if you are in relatively good shape, it’s fairly easy. If not they will give you instructions to drive but you need to arrange this ahead of time.
Truly perfect spot in a beautiful city!
Jesse
Jesse, 2-night trip
Verified
6/10 Good
Jul 1, 2024
Interesting experience
This hotel with modern rooms is located in the middle of the old city, right on the main square of the city. It is clean and had a plentiful breakfast with many options, including gluten free.
The staff at this hotel were friendly and tried their hardest to help with everything they could.
However, it was hard to sleep due to the loud church bells ringing every 15 minutes all night long, which made our experience interesting, yet not comfortable.
Our biggest problem was parking. When we arrived the streets of the historic center were closed and we had to pay for parking a 10 minute walk up a steep hill to the hotel. Two hours later we were able to move our car to a free lot, still a short walk away. We were not reimbursed for the paid parking and were not Informed about any of these parking problems ahead of time, otherwise we would have planned our arrival accordingly.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 2, 2025
The staff were lovely and extremely helpful. Hotel itself is in a great location with amazing views. We loved exploring all the little areas within the hotel… lovely roof top area and quiet seating areas outside and inside.
Breakfast buffet was wonderful.
Sian
Sian, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2022
Friendly staff, fabulous location
Joanne
Joanne, 2-night trip
Verified
6/10 Good
Apr 4, 2026
Nice room. Shower floor not the cleanest. Hairs present. One concern was finding the property. Not an easy thing. Another concern was how you enter and leave the property. The outside gate is always locked and you have to request the front desk to open it. Our room was in a different building and we didn't pass the front desk so we had to press a button and wait for them to open the gate. So coming back to the hotel you had to press a button and wait again for them to open the gate. A bit of a hassle.
James
James, 1-night trip
Verified
10/10 Exceptional
Oct 2, 2024
Only downside was the WiFi which was quite flakey.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2022
A gem in Gubbio
Lovely hotel and very friendly staff in Piazza Grande.
Christina
Christina, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
This hotel has Old World charm in its furnishings but is updated where it matters. The bathroom has a heated towel rack and a rain showerhead; the mattress and pillows are just right in firmness/softness and the quality of bedlinens was excellent. It couldn’t be better located; it is within walking distance of all the major sites of Gubbio. There is a public elevator minutes away that takes you up/down a few levels if you are too tired or are unable to traverse the numerous hilly alleys and streets on foot. The hotel staff were attentive and helpful. It is situated in a major piazza and has been used in a number of TV and movie films!
Evelyn
Evelyn, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2022
Nice. Parking free but far. Good breakfast. Nice staff
Emanuel
Emanuel, 4-night trip
Verified
8/10 Very good
Jun 5, 2025
Great place but get directions before you arrive.
The hotel is stunning in a superb location but driving to it proved very difficult because Google maps had no idea. Recommendation for hotel - send guests a map with the route on it. We had to park in town and walk up steep hills and steps to hotel then be given a map and walk back to car and drive! Also hotel has lifts but still some steps. Having said all that we thought it a wonderful experience.
Trevor
Trevor, 2-night trip
Verified
10/10 Exceptional
Jul 13, 2023
Cool stay in hot summer
Outside 35*C, inside pleasant 23 in the historical building. Never felt so good. Everybody simple but kind and professional.
Verified traveler
4-night trip
Verified
8/10 Very good
Jul 5, 2015
Gubbio - beautiful medieval town on the hill
Gubbio is a wonderful town and the hotel was lovely. Guidance as to parking would be helpful because of traffic restrictions and difficulty of getting near to it. I would advise against this place for less physically able and less active people unless you forewarn the hotel you need assistance. There are two lifts to help with the hill.
There's not enough room in the 'what could be improved' section (!) to say that in 2 weeks travelling around Italy - which has such good coffee - the only bad coffee was at the Palais Ducale. So bizarre when everything else was good! And we drink espresso.
Trish
Verified
10/10 Exceptional
Apr 19, 2026
Det var ett trevligt hotell och låg perfekt till allting
Leif
Leif, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2026
Situado bem no centro histórico, é muito bom para visitar as principais atrações com facilidade. O estacionamento fica um pouco distante, mas nada complicado. Café da manhã básico, mas bom. O pessoal é educado e atencioso, e a experiência no geral foi muito boa. Recomendado.
Fabio Marcello
Fabio Marcello, 1-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Ottima soluzione, hotel centrale in un bel posto, Gubbio. Tutto ok, personale professionale e gentile