It’s easier to say what went right here: nothing. The first room I got had bugs, no sheets in the bed, no smoke detector, no trash cans, and no latch for the door. I called the front desk if they could switch me. The guy on night duty, Andy, I believe started mocking me on the phone so I went to the office and asked for a new room. He was very rude and I had a long day of traveling it was so late I just wanted to sleep and he was very difficult. The new room was no better. The toilet was so dirty, still bugs, bathroom smells like pee, no coffee maker, freezer disgusting with mold, floor visibly dirty, shower didn’t work the whole nob was off…and much more. I’ve been at a travelodge before and it hasn’t been like this. You’re better off sleeping on the concrete for free.