No ha estado mal pero el personal podria esmerarse un poco en hablar ingles, no todos los clientes que se hospeden son chinos o saben hablar chino. En cuanto al resto todo me parecio bien.
whenever i go to guangzhou, i will choose voco, it is a nice hotel inside the old city of guangzhou. Staffs are nice and freindly also very helpful. A very nice lady named Alice Zhu in the restaruant i greet evey mornings, we also became freinds.
Wonderful customer service, from security guard to front desk to chambermaid and inbetween, everyone was pro active and friendly. This one human factor stands out amongst other hardware like superb location, beautiful decor and cleanliness.
Service staff, from the front desk to the ones at the breakfast area to the ones waiting by the lift to the housekeeping, brilliant. A special shoutout to May and Wyman.
I stayed here for 4 nights and had a great experience. The room was spacious, clean, and very comfortable, with everything I needed for a relaxing stay. Housekeeping was consistent and kept the room fresh every day.
A special shoutout to Sunny Lin at the front deskāshe was incredibly helpful and welcoming. She made my check-in smooth and even helped me extend my check-out time, which I really appreciated. Her excellent service made a big difference in my stay.
Overall, the service was top-notch, and every staff member I interacted with was friendly and professional. Highly recommend this hotel for anyone looking for comfort and great hospitality!