Staff excellent at check in and in the bar and restaurant. Room very nice stayed in an executive room but no heating in the bathroom and it was very cold!
Restaurant has an excellent looking menu but the quality of the food leaves a lot to be desired! Ordered fish pie, stated on the menu, salmon, smoked haddock and prawns in a whole grain mustard sauce with spring onion mash topping. Not a single piece of salmon, smoked haddock or prawns in sight! Was very poor quality white fish with skin on and bones in a white sauce!! Did send it back and was told the chef would make another to my standard! Thought that was a joke! My standard is what you advertise on your menu!! I reordered a wagyu beef burger was definately not a wagyu beef burger, what they describe and what you get are two very different things! Breakfast ok but again items missing that they advertise will be available!!
Would I stay again, if I can have a warm bathroom and eat out of the hotel!! But the staff were so very obliging and friendly! Oh and they did give me a complimentary drink whilst I waited for my second meal!!