2/10 Mediocre
13 ene. 2025
The recepcionista Ioana was so mean when confronting an issue. She forgot we are the customers, there was an issue of a teddy Bear missing from the room that my daughter bougjt with her savings over there, she was so happy.. and it disapear from there, we never took it out from there… si Ioana the Romaninan receptionist couoe not handle the situation and got angry, I never said the Maid was a thief, she assumed that. I dais Just vanished like that? Cleaning perssonel
Must check sheets and Everything before taking it out. In other way Joseph and miss K were awesome help! Obly Ioana the romanían receptionist does not knows how to handle situations . In room accomodations the rooms are so small, the mattress from couch was so in BAD condition from Two rooms, 411 and 106. That is not a Holiday inn signature… i didnt recomend it, Also it is soo far from Heathrow AirPort and far from every place.
Luis
Luis, viaje de 2 noches en familia
Opinión verificada de un huésped de Expedia