In the heart of Madrid, Petit Palace Arenal offers a convenient retreat with dry cleaning services and car rentals on site. Connect to WiFi, store your luggage safely, and enjoy assistance from the multilingual staff who have left a lasting impression on previous guests.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
Madrid Principe Pio Station - 21 min walk
Madrid Recoletos Station - 21 min walk
Madrid (XOC-Atocha Train Station) - 25 min walk
Sol Station - 3 min walk
Opera Station - 4 min walk
Callao Station - 5 min walk
Restaurants
Chocolatería San Ginés - 1 min walk
Cafetería El Corte Inglés - 2 min walk
Starbucks - 1 min walk
Chocolateria 1902 - 1 min walk
Museo del Jamón - 2 min walk
About this property
Petit Palace Arenal
You'll be in a fantastic location at Petit Palace Arenal, just a 5-minute walk from Puerta del Sol and Plaza Mayor. You'll have free perks like WiFi and wired internet. Also, San Miguel Market and Royal Theatre are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Sol Station is 3 minutes and Opera Station is 4 minutes.
At a glance
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Hotel size
68 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (EUR 28 per day; discounts available)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per stay
Parking
Parking is available nearby and costs EUR 28 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property offers central heating or air conditioning, depending on the season.
Also known as
Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid
Frequently asked questions
Does Petit Palace Arenal offer free cancellation for a full refund?
Yes, Petit Palace Arenal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Petit Palace Arenal?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Petit Palace Arenal?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Petit Palace Arenal?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Petit Palace Arenal?
No, this hotel doesn't have a casino, but Casino Gran Via (8-min walk) is nearby.
What is there to do at Petit Palace Arenal and nearby?
Have fun during the warmer months with activities such as cycling.
What's the area around Petit Palace Arenal like?
Petit Palace Arenal is in Madrid Centro, a short 3-minute walk from Sol Station and 4 minutes' walk from Puerta del Sol. Travelers say that the hotel is in a great location.
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Reviews
Petit Palace Arenal Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Location
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently great with many options and good quality. (26 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
Family friendly
Bathroom
Restaurant
Bed
Food
Shower
Reviews
Verified
10/10 Exceptional
Mar 27, 2026
Perfect location and staff was top notch answering our questions and helping us out!
Kelly
Kelly, 2-night trip
Verified
6/10 Good
Apr 21, 2026
Ok stay. Staff wasn’t overly friendly or helpful.
The main elevator wasn’t working so we took a secondary in the back of hotel that seemed more for staff
Room was clean and comfortable
Location was great for exploring
Glenway
Glenway, 2-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Great stay. Very convenient location in Madrid Centro. Rueben from reception was extremely helpful. Will definitely come back
Mehdi
Mehdi, 1-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Excellent location and service!
Magdalena
Magdalena, 2-night trip
Verified
6/10 Good
Jan 21, 2026
Room was comfortable, clean, and small (difficult to get around the bed), outlets to plug phone available only one side of the bed. Very friendly staff and very good breakfast, good location to walk around touristy areas. Would stay there again with adjusted expectations.
Alexander
Alexander, 2-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Breakfast was way beyond expectations
Qiang
Qiang, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Best location in the historic district. Easy walking to popular places like Plaza Mayor, Mercado San Miguel, and Calle Gran. The host can book a guided trip with Julia Travel (the best guides) to Toledo, Segovia, and Avila.
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Amazing locations and many options to eat
frank
frank, 2-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Great location and affordable
Kishore
Kishore, 2-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Clean room, excellent staff who went above and beyond what was required.
Yvonne
Yvonne, 5-night trip
Verified
6/10 Good
Feb 6, 2026
The staff were super nice and the hotel was a great location (near metro, etc). However I’m not sure I’ve ever stayed in a hotel where the walls were as paper thin - I could hear my neighbors talking late at night and at 4:30 AM as well. VERY frustrating.
Jennifer
Jennifer, 3-night trip
Verified
8/10 Very good
Oct 7, 2025
Very welcoming staff and it's ideally located to the major attractions in Madrid
MIGUEL
MIGUEL, 4-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Great location amazing staff
Yenis
Yenis, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Excellent service
Dimary
Dimary, 2-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Olivia
Olivia, 2-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Great location
Jens
Jens, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Excellent location. Room was adequate and breakfast was good.
Mayra
Mayra, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
Wanda
Wanda, 4-night trip
Verified
10/10 Exceptional
Apr 2, 2025
Very friendly staff and super convenient location, almost everything shops/restaurants and tourist attractions were within walking distance
Kassandra
Kassandra, 6-night trip
Verified
10/10 Exceptional
Apr 30, 2025
comfortable hotel
We are enjoying the day
Ka Yue
Ka Yue, 3-night trip
Verified
6/10 Good
Dec 3, 2025
The hotel was just okay for a one-night stay. The rooms are quite small, and the property overall feels like it has seen better days. During our visit, the main elevator was broken, so we had to use the service elevator, which wasn’t very convenient.
On the positive side, the location is excellent—very central and within easy walking distance to restaurants, shopping, and the main attractions. Good for a quick stay, but I would consider other options for a longer visit.
Yvette
Yvette, 1-night trip
Verified
10/10 Exceptional
Sep 2, 2023
Great place to stay. Clean, helpful staff, good food and places to eat, shop, and site see within walking distance. I would definitely stay here again.
Tammy
Tammy, 2-night trip
Verified
10/10 Exceptional
Jul 24, 2025
It is in a great central location, in a pedestrian only street full of shops and restaurants.
It is in an old building, totally renovated. The buffet breakfast is in a cave-like basement. Really cool! Great food!
carlos
carlos, 5-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great people knows how to treat people
Juan
Juan, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2025
The accommodation was in city center 1 min walk from the famous Chocollateria San Gines. Staff was helpful and nice, the room was cleanef