Jam Hotel Brussels, near Avenue Louise and La Grand Place, is a stylish retreat with a rooftop terrace offering scenic views. Unwind at the onsite spa with a Thai massage or take advantage of 2 bars and free in-room WiFi. Guests have praised the helpful staff and convenient location.
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
What's nearby
Horta Museum - 4 min walk - 0.4 km
Avenue Louise - 9 min walk - 0.8 km
Saint Gilles Town Hall - 9 min walk - 0.8 km
Place du Grand Sablon - 3 min drive - 1.7 km
Royal Palace of Brussels - 3 min drive - 2.0 km
Getting around
Brussels Airport (BRU) - 34 min drive
Charleroi (CRL-Brussels South Charleroi) - 57 min drive
Antwerp (ANR-Antwerp Intl.) - 63 min drive
Brussels (ZYR-Brussels Midi Train Station) - 24 min walk
Brussels-South Station - 26 min walk
Brussels-Chapel Station - 26 min walk
Janson Tram Stop - 2 min walk
Faider Tram Stop - 4 min walk
Trinité Tram Stop - 6 min walk
Restaurants
POZ - 2 min walk
Jackie - 2 min walk
Forcado - 4 min walk
Hinterland - 1 min walk
Ma Jolie - 1 min walk
About this property
Jam Hotel Brussels
Jam Hotel Brussels features a rooftop terrace and puts you within a 10-minute walk of Avenue Louise. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages or facials. Other highlights include 2 bars/lounges, an outdoor pool, and a snack bar/deli. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Janson Tram Stop is 2 minutes and Faider Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
80 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Spa is open Wednesday-Sunday 10 AM-9 PM.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (EUR 19 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
2 bars/lounges
Restaurant
Coffee shop
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Full-service spa
Massage/treatment rooms
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible parking
18 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Be entertained
60-cm LCD TV
Satellite TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Printer
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Atsukan Wellness has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna.
The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.60 per room, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 19 for children
Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)
Spa access is available for an extra charge of EUR 40 per person
Renovations and closures
The following facilities are closed on Christmas Eve and Christmas Day:
Bar/lounge
Dining venue(s)
The following facilities are closed on Monday and Tuesday:
Full-service spa
Pets
Service animals exempt from fees
Pet deposit: EUR 100 per stay
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Uncovered self parking costs EUR 19 per day
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 300008
Also known as
Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels
Frequently asked questions
Does Jam Hotel Brussels offer free cancellation for a full refund?
Yes, Jam Hotel Brussels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jam Hotel Brussels?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Jam Hotel Brussels?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Jam Hotel Brussels?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at Jam Hotel Brussels?
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Jam Hotel Brussels?
No, this hotel doesn't have a casino, but Grand Casino Brussels (9-min drive) is nearby.
What is there to do at Jam Hotel Brussels and nearby?
Jam Hotel Brussels has 2 bars and a spa, as well as an outdoor pool.
Are there restaurants at or near Jam Hotel Brussels?
Yes, there's an onsite restaurant.
What's the area around Jam Hotel Brussels like?
Jam Hotel Brussels is a short 2-minute walk from Janson Tram Stop and 9 minutes' walk from Avenue Louise. Travelers say that the hotel is in a great location.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Amenities
8.4
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The rooftop pool was a great touch, providing a perfect spot for relaxation, especially on hot nights. (25 reviews)
Breakfast was consistently described as high quality, varied, and plentiful. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Bed
Restaurant
Location
Rooftop bar
Bar
Bathroom
Family friendly
Design
Reviews
Verified
8/10 Very good
Apr 5, 2026
Room was generously sized, hotel was clean and stylish, the lobby smelt amazing. We didn't receive any communication regarding checking in or where to park, even though we had been in touch to reserve parking, so that would have made our arrival much smoother. However, we would stay here again as it was a great location and good value.
Scarlett
Scarlett, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2024
Excellent hotel and the staff was great.
Gaspar
Gaspar, 3-night trip
Verified
10/10 Exceptional
Jul 14, 2025
Very nice hotel, well located
Great Hotel and kind staff, with nice rooms, only I don't find space in the hotel parking, and one elevator was not working, also nice location with some good options yo eat even late.
Raul
Raul, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2025
convenient, transit nearby. kid friendly
Fritz oliver
Fritz oliver, 2-night trip
Verified
8/10 Very good
May 16, 2025
My favourite in Brussels, nice location in lively area.
Pool, spa and bars, but mithing like a business hotel.
Jussi
Jussi, 4-night trip
Verified
10/10 Exceptional
Mar 8, 2025
Safe and clean and nice staff
Tyler
Tyler, 4-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Stayed here with a friend for two nights, the staff were lovely and the rooms were great! Loved the pillows and the coffee in the rooms were delicious. When I go to Brussels again I will be staying here.
Therese
Therese, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2024
The staff was really friendly, and the room was very clean.
Vjosana
Vjosana, 1-night trip
Verified
8/10 Very good
Oct 23, 2025
Very nice people at reception, good location , interesting decor. Wifi did not work well when I was there this time . No problem when I was their before
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Really good
Really nice place to stay. Not much desk space to work, but great location and excellent service all round.
Pierre
Pierre, 4-night trip
Verified
10/10 Exceptional
Jul 26, 2024
Brilliant stay at the Jam hotel. Helpful staff, great family room and loved the rooftop bar and pool
Julie
Julie, 1-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Really trendy hotel. Clean, Quiet and the staff were friendly. Well located for a short walk into town
Marc
Marc, 3-night trip
Verified
10/10 Exceptional
Dec 4, 2023
Great hotel. Very clean and friendly stuff. Will stay again
Sam
Sam, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2024
We had a wonderful stay at the Jam hotel. Location was great and my son absolutely loved the bunk bed. So cool! Great for families.
Nathan
Nathan, 3-night trip
Verified
8/10 Very good
Nov 2, 2023
We had a great stay for 2 nights. Room was clean, well looked after and comfortable. Location was good.
Andrew Paul
Andrew Paul, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2024
Great hotel. Was ideal for our family of 2 adults 2 teens. The room was clean, well-appointed , tea/ coffee facilities . Roof top cocktail bar and pool were an amazing added bonus as was the fantastic restaurant. Highly recommended and would definitely stay again
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2024
Excellent stay. Great room, v.good location. Close to the core in it's own funky neighbourhood. Roof top bar is a destination for locals.
Susanna
Susanna, 2-night trip
Verified
10/10 Exceptional
Aug 11, 2024
Lovely quirky hotel in a great location. We had 2 kids with us and they loved the fact that one bunk was hidden away in a box!
The rooftop pool and bar was a real bonus too. We only stayed one night but found it very clean and comfortable.
james
james, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2025
Jam Hotel was perfect for our family if 5. The children loved the swimming pool and the bed with the sliding doors. All of us slept well and enjoyed a coffee from the personal coffee machine in our room in the morning. In terms of value for money, it really was a bargain!
C
C, 1-night trip
Verified
10/10 Exceptional
May 27, 2024
very unique type of hotel and architecture, not your regular hotel.. The Pool & roof top bar ads great value as well as the Akutsan (love the experience).
The option of late check out is great and the staff is always friendly.
Very convenient location.
manuel
manuel, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2023
The staff team… Amazing!!!
Fernando
Fernando, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2024
Nice little room with comfortable beds
Though it is little dingy and dark on the way to the room, the room itself is clean with all the amenities and conveniently located to Brussels center. There is paid street parking outside the hotel next to the tram lines.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 21, 2023
The room was in good shape, clean and fit us vomfortably
Yunuen
Yunuen, 4-night trip
Verified
10/10 Exceptional
Jul 15, 2024
A very different type of hotel compared to the normal type of hotel. I liked it. Very clean polite staff Breakfast very good. Good selection.
gary
gary, 1-night trip
Verified
8/10 Very good
Apr 11, 2024
Jam hotel is quite unique in style and setting which I really liked, my room was quite small for my friend and I , if we had stayed more than one night that would have definitely been an issue.
But if you pack light, and are looking for a short stay. It is just perfect and the location is it’s biggest selling point in my books.