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Hotel Windsor Suites

3.0 star property
Santiago hotel with spa and restaurant

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Photo gallery for Hotel Windsor Suites

Breakfast, lunch, dinner served; local cuisine - Hotel Windsor Suites (Santiago)
Reception - Hotel Windsor Suites (Santiago)
Quadruple Room | View from room - Hotel Windsor Suites (Santiago)
Double or Twin Room | Terrace/patio - Hotel Windsor Suites (Santiago)
Front of property - Hotel Windsor Suites (Santiago)
Experience the heart of the city at Hotel Windsor Suites, with its tranquil garden and relaxing spa. Enjoy a meal at the on-site restaurant, connect with in-room WiFi, or unwind at the bar - guests appreciate these amenities along with an area shuttle and concierge services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Quadruple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Rainfall showerhead
In-room safe
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Family Room, 2 Bedrooms (2 Bathrooms)

Family Room, 2 Bedrooms (2 Bathrooms) | Premium bedding, in-room safe, blackout drapes, free WiFi

Family Room, 2 Bedrooms (2 Bathrooms)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
2 bathrooms
Private bathroom
Deep soaking bathtub
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 7
  • 7 Twin Beds

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About the neighborhood

Map
Victoria Subercaseaux 65, Santiago, Region Metropolitana, 8320154

What's nearby

  • Lastarria District - 2 min walk - 0.2 km
  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Pontifical Catholic University of Chile - 3 min walk - 0.3 km
  • Catholic University Clinical Hospital - 4 min walk - 0.4 km
  • Plaza de Armas - 10 min walk - 0.9 km

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Hospitales Station - 4 min drive
  • Parque Almagro Station - 24 min walk
  • Matta Station - 30 min walk
  • Catholic University Station - 4 min walk
  • Santa Lucia Station - 6 min walk
  • Bellas Artes Station - 6 min walk
  • Area shuttle

Restaurants

  • ‪Le Bistrot Viet - ‬2 min walk
  • ‪Casa Lastarria - ‬3 min walk
  • ‪Far Away - ‬1 min walk
  • ‪Peztoro - ‬3 min walk
  • ‪José Ramón 277: Chopería & Sanguchería - ‬3 min walk

About this property

Hotel Windsor Suites

Hotel Windsor Suites puts you within a 10-minute drive of Costanera Center and Parque Arauco Mall. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Public transportation is just a short walk: Catholic University Station is 4 minutes and Santa Lucia Station is 6 minutes.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Children & extra beds

  • Rollaway beds are available for USD 10000 per night

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Windsor Santiago
Windsor Santiago
Hotel Windsor
Hotel Windsor Suites Hotel
Hotel Windsor Suites Santiago
Hotel Windsor Suites Hotel Santiago

Frequently asked questions

Does Hotel Windsor Suites offer free cancellation for a full refund?

Yes, Hotel Windsor Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Windsor Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Windsor Suites?

Sorry, there's no onsite parking at Hotel Windsor Suites.

What are the check-in and check-out times at Hotel Windsor Suites?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Windsor Suites and nearby?

Hotel Windsor Suites has a spa and a garden.

Are there restaurants at or near Hotel Windsor Suites?

Yes, there's an onsite restaurant that offers local cuisine.

Does Hotel Windsor Suites have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Windsor Suites like?

Hotel Windsor Suites is in Downtown Santiago, a short 4-minute walk from Catholic University Station and 3 minutes' walk from Lastarria District.

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Reviews

Hotel Windsor Suites Reviews

7.2

Good

7.8

Cleanliness

8.0

Location

7.4

Staff & service

8.0

Eco-friendliness

6.6

Property conditions & facilities

Reviews

6/10 Good

Es un hotel antiguo que se quedó en sus mejores años. Guardapolvos de pluma it, cerámicos quebrados, la gente del aseo nunca respetó el “no molestar”. Ya me había quedado ahí años atrás y por eso volví pero después de esta estadía creo que ya no más.
5-night trip

8/10 Very good

Amplio y tradicional

Habitación grande, pulcritud en general dentro de la habitación, jabones y shampoo pequeños de cortesia. Frigobar funcionando, camas amplias (faltaban respaldos,se corrian al apoyarse), ventanas anti ruido exterior. En general muy comodo.
Claudio, 1-night trip

10/10 Exceptional

Quarantine restricted freedom of movement
MARTHA CECILIA RESTREPO, 10-night trip

4/10 Fair

Terrible check-in

My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in English and at the same time she didn't even say "welcome" in Spanish. In fact, the only thing she said was "eight floor" in Spanish. She didn't give me the wifi password and she didn't explain the breakfast arrangements to me (which I found out the next morning was very important as they bring it to your room at a certain time and you don't have it in the dining hall as usual). The airconditioners in nearly all the rooms have their knobs removed so that guests cannot use this feature (despite the hotel advertising that it has airconditioning), so beware of that as well when you book a hotel in summer or in the middle of winter. To the owner of this hotel: Please invest in friendlier and more helpful staff that also speak at least some basic English, if you want people to come and stay at your hotel.
Jacobus, 1-night trip

10/10 Exceptional

Excelente atención del personal del Hotel. Fueron solo dos noches y viaje de trabajo. Lo importante era descansar y se logro.
Pedro, 2-night trip

10/10 Exceptional

Excelente

Todo excelente
carlos, 4-night trip

10/10 Exceptional

Excelente

Todo bien y rápido No dejan llevar personas de visita durante el día
carlos, 6-night trip

10/10 Exceptional

Excelencia

Un lugar tranquilo y apacible para descansar.
José Miguel, 7-night trip

8/10 Very good

Buena atención
Victor, 1-night trip

8/10 Very good

Great location and worthy what it charges - excellent hotel to stay in a business trip, as it was my case
2-night trip

10/10 Exceptional

It was nice place
Amr, 1-night trip

10/10 Exceptional

Buena estadía

Muy bien, buena atención y prestancia a la atención del pasajero
Miguel, 2-night trip

10/10 Exceptional

El desayuno fue maravilloso. La Habitación linda y espaciosa, la temperatura muy alta.
Carolina, 1-night trip

6/10 Good

Acabamento deixou a desejar. Mofo no teto e nas paredes. Pessoal da limpeza muito atencioso, na recepção nem tanto. Não consegui ficar todos meus 14 dias que paguei por problemas pessoais e não me reembolsaram os dias restantes. É barato e bem localizado, apenas.
14-night trip

8/10 Very good

Muy Buena Relación Precio- Calidad

Me encanto. Si bien no es un edificio nuevo y de lujo esta en un lugar privilegiado. Las habitaciones grandes muy grande... Limpio!!! Y el personal muy amoroso..!!! Me hicieron huevos de desayuno!! Siempre pedir una Habitación con vista al Cerro Santa Lucía
Francisco, 1-night trip

6/10 Good

While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.
IGC, 3-night trip

10/10 Exceptional

Todo perfecto

Habitación amplia
Marcela, 2-night trip

10/10 Exceptional

Great location

We've arrived very early in the morning but the hotel staff was allowed us for early check in. Although, when we've been there, it's very spooky, feel not safe at all. But, it's very lovely area with the arts and stroll, and it's very safe. It's very convenient to walk around the city from the hotel, or take a metro.
Thunyadul, 2-night trip

10/10 Exceptional

Recomendo

Hotel cult com excelente atendimento e limpeza. Localização privilegiada próximo ao bairro Lastaria. Café da manhã básico.
JOEDNA, 7-night trip

10/10 Exceptional

Muy lindo lugar, muy amplias las habitaciones. Muy buena la atención y jubilación.
Ruben Emilio, 8-night trip

8/10 Very good

Boa

Foi boa. Hotel simples porém muito bem localizado. Ótimo custo benefício.
Paulino, 4-night trip

8/10 Very good

Poderia ser melhor

O hotel tem uma excelente localização. Viajamos em um grupo de nove pessoas. Os quartos de casal eram excelentes. Quartos amplos e confortáveis. Porém 5 pessoas do nosso grupo ficaram em um quarto denominado familia. Esse quarto era divido em duas acomodações mas para a nossa surpresa ar condicionado somente em uma das partes. Se não bastasse a agua no chuveiro não esquenta. Quando questionados a recepção do hotel nos disse que nada poderiam fazer. Outro destaque negativo é o café da manhã. Simplesmente terrível. Nao tem frutas. O suco é de pó. Apenas pão de forma com apresentado (presunto de segunda categoria) e queijo. Quase não a reposição. O café é do tipo Nescafé. Não oferecem um bolo. Absolutamente nada.
André Ricardo Lucas, 7-night trip

4/10 Fair

The hotel location is convenient but hotel seems run down and lack of maintenance. While the manager and staff are helpful but couldn’t do much.
2-night trip

4/10 Fair

Não recomendo

Se puder, fique em outro hotel. Não recomendo, fiquei insatisfeito com o hotel.
8-night trip

2/10 Poor

FATAL! Cancelé mi reservación con 1 mes anticipado a la estadía. La razón: la situación social de Chile. El hotel se negó a reembolsar el pago que ya había hecho. Alegaron que en Chile la situación era normal. Escribí correo electrónico directamente al Hotel. Nunca me contestaron. Tampoco me han devuelto NADA del dinero. La reservación pagada era por 2 noches. No quiero ni pensar cómo sería el trato a los clientes. NO LO RECOMIENDO A NADIE.
Judith, 2-night trip