In the heart of Nova Serrana, Ibis Nova Serrana offers a welcoming retreat. Unwind in the garden or challenge your friends at the arcade/game room. With free WiFi and a snack bar/deli, this hotel is perfect for business travelers and families alike.
Av Jose Batista Filho 2880, Bairro Franciso Lucas, Nova Serrana, Minas Gerais, 35519-000
What's nearby
Nova Serrana City Hall - 13 min walk - 1.2 km
Lake Gardens Square - 6 min drive - 4.4 km
Shopping Pátio Divinópolis - 56 min drive - 59.0 km
Santuario Square - 62 min drive - 53.2 km
Shrine of St. Anthony - 65 min drive - 53.9 km
Getting around
Divinopolis (DIQ-Brigadeiro Cabral) - 57 min drive
Restaurants
Black Jack - 3 min drive
Restaurante Liber Hotel - 10 min walk
Pizzaria e Restaurante Coelhão - 3 min drive
Restaurante Bete Buffet - 4 min drive
Bistrô Nectar do Lago - 3 min drive
About this property
Ibis Nova Serrana
Ibis Nova Serrana is a great choice for a stay in Nova Serrana. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and a garden are other highlights.
At a glance
DONE
Hotel size
95 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Uses some LED lighting
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Hand-held showerheads
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Water-efficient showers only
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately BRL 40 for adults and BRL 40 for children
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 62.10 per pet, per night
Policies
This property uses some solar energy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Nova Serrana Hotel
Ibis Nova Serrana Nova Serrana
Ibis Nova Serrana Hotel Nova Serrana
Frequently asked questions
Does Ibis Nova Serrana offer free cancellation for a full refund?
Yes, Ibis Nova Serrana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ibis Nova Serrana?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of BRL 62.10 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Ibis Nova Serrana?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Ibis Nova Serrana and nearby?
Ibis Nova Serrana has a garden.
Are there restaurants at or near Ibis Nova Serrana?
Yes, there's an onsite restaurant.
What's the area around Ibis Nova Serrana like?
Ibis Nova Serrana is located a short 14-minute walk from Nova Serrana City Hall.
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Reviews
Ibis Nova Serrana Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Amenities
8.6
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was exceptionally good with a variety of food options. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
May 13, 2026
sim
GIULIA
GIULIA, 1-night trip
Verified
10/10 Exceptional
May 6, 2026
Tudo bom, só café da manhã que podia melhorar!
Rafael
Rafael, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2026
Fácil a acesso
A R
A R, 3-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Otimo
André L
André L, 1-night trip
Verified
6/10 Good
Mar 11, 2026
Ao chegar a pia estava suja, botão da descarga estava quebrado, Não foi feito a limpeza diária do apto, Ap estava sem secador.
Oscar
Oscar, 3-night trip
Verified
10/10 Exceptional
Jan 7, 2026
O quarto estava limpo e organizado, a cama é boa, o cafe da manha muito bom, os funcionários muito gentis e prestativos.
Carlos
Carlos, 4-night trip
Verified
6/10 Good
Jan 5, 2026
O quarto estava ok, mas as portas de nenhum quarto estavam funcionando com o cartão. Todos os hospedes tinha que chamar alguém da recepção se tivesse que entrar no quarto. O café da manhã é muito fraco e com produtos de dias passados.
Gleycon
Gleycon, 1-night trip
Verified
8/10 Very good
Dec 23, 2025
Bom quarto, com ar condicionado
Marino Yago
Marino Yago, 1-night trip
Verified
8/10 Very good
Dec 19, 2025
Apenas café da manhã deixa um pouco a desejar, de resto tudo ótimo
Lazaro
Lazaro, 1-night trip
Verified
2/10 Poor
Dec 14, 2025
Dificuldade de check-in, quarto com vazamento no banheiro, localização ruim na cidade, café da manha de péssima qualidade.
Carlos Antônio
Carlos Antônio, 1-night trip
Verified
8/10 Very good
Dec 12, 2025
Hotel muito novo e bem cuidado, estacionamento amplo e algumas vagas cobertas, chegue cedo. Quarto muito limpos e ótima roupa de cama. Café da manhã bom, mas precisa de mais cuidado com moscas.
José Maria
José Maria, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Limpo e confortável
NELSON
NELSON, 1-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Quarto muito confortável.
Pedro
Pedro, 1-night trip
Verified
8/10 Very good
Aug 20, 2025
Não há secador de cabelo no quarto
Razoável. Cama confortável e ótimo café da manhã, mas o banheiro é apertado e o chuveiro não esquenta muito. Mas o pior foi que no ato da reserva falava que tinha secador de cabelo e não levei o meu, porém, para usar no hotel precisava pegar na recepção e devolver em até 2h, o que fica muito desconfortável levando em consideração que eu cheguei meia noite e exausta todos os dias e ainda precisaria descer para devolver o secador de cabelo na recepção.
EDGARD
EDGARD, 2-night trip
Verified
8/10 Very good
May 5, 2025
Ibiz nunca teve uma boa relação custo benefício.
Rogério
Rogério, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2025
Atendimento da recepção e do restaurante incrível
JOELMA
JOELMA, 1-night trip
Verified
8/10 Very good
Feb 16, 2025
Nova serrana
Hotel com funcionários iniciantes, com banheiro que vaza água do box, mas funcionários atenciosos. Café da manhã razoável sem muitas opções.
Antonio
Antonio, 3-night trip
Verified
6/10 Good
Dec 4, 2024
Café da manhã
O hotel é bom, mas o café da manhã deixa à desejar.
Renato
Renato, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2024
Ótimo, voltarei novamente com toda certeza!!
Ótima, bem recebido, café excelente, estacionamento bem localizado e ótima pré disposição dos funcionários!!
Voltarei novamente com toda certeza!!
Kaio
Kaio, 1-night trip
Verified
8/10 Very good
Nov 6, 2024
Localização próxima a rodovia, atendendo bem a quem está em rota de viagem. Hotel bastante novo, instalações e espaços bem projetados. Recepção ainda precisa evoluir em treinamento e treinador.
GASTAO
GASTAO, 1-night trip
Verified
8/10 Very good
Sep 25, 2024
Excelente hotel
Gustavo
Gustavo, 1-night trip
Verified
8/10 Very good
Aug 25, 2024
A estadia foi bem tranquila, como sempre. Otima equipe de funcionários e tambem otima qualidade do hotel.
Dessa vez teve dois pontos negativos, o secador de cabelo do banheiro estava quebrado e o principal, o sabonete liquido do banheiro estava com um cheiro extremamente ruim, sendo impossível de usar.
Mas como positivo, indo à recepção fui muito bem atendido, me deram a possibilidade de mudar de quarto ou de trocar o sabonete e receber um secador de cabelo. Optando pela troca dos itens, me forneceram um secador melhor e a troca do sabonete.
Entao fica como positivo a equipe de funcionários.
De resto tudo positivo demais, limpeza, organização, acomodação, cafe da manha.
Matheus
Matheus, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2024
Hotel incrível demais
Hotel excelente. Atendimento, hospitalidade, ambientes, o quarto, tudo muito bom.
Possui estacionamento com abertura 24hrs. Elevadores com medida de segurança. Quarto muito limpo e arrumado, wifi bom, banheiros muito bons e limpos. Café da manhã bom demais, com uma variedade de alimentos.
Minha estadia foi nota 100. Com certeza voltarei mais vezes.
Matheus
Matheus, 2-night trip
Verified
10/10 Exceptional
Mar 5, 2024
Atendimento muito bom, recepcionista muito educado e restaurante perfeito