Very bad experience, the ONLy good thing about this property is the location, you Can’t get to the residence by car, you need to check in at the Emblem hotel located about 5-10 mins walking, but you don’t get any help with Luggage to walk from the Hotel to the residence, carry them up the stairs because there’s NO elevator and with 5 big Luggage (30 kg each) walking thru the main plaza to the residence and then again the same thing on your departure date, it was a nightmare. There’s NO A/C, no housekeeping, no room service, it’s Old building. I Would not recommend this hotel or residence stay, especially if you are traveling with kids and lots of luggage and carry ons. The hotel says helping with luggage it’s not part of the residence service. Don’t stay there.