Located close to Thyssen-Bornemisza National Museum and El Retiro Park, Nuevo Madrid offers a tranquil retreat with WiFi, a health club, and Spa Nuevo Madrid for some pampering. Indulge in dry cleaning/laundry services or grab a coffee at the cafe while you plan your day near Santiago Bernabéu Stadium.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Gym
Parking available
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Health club
Sauna
Steam room
Self parking
Hot tub
Room service
Room service
Coffee shop/cafe
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Elevator
Minibar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Small Single Room
Small Single Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Bidet
19 sq m
Sleeps 1
1 Twin Bed
View all photos for Junior Suite
Junior Suite
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Shower/tub combination
35 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Premium Double Room, City View
Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive
Ramon y Cajal Station - 5 min drive
Madrid Chamartín Station - 23 min walk
Madrid (XTI-Chamartin Train Station) - 25 min walk
Manoteras Station - 15 min walk
Pinar de Chamartin Station - 17 min walk
Bambu Station - 18 min walk
Restaurants
Pepitos - 8 min walk
Punto y Coma - 7 min walk
La Espuela de Plata - 9 min walk
La Tabernita - 10 min walk
Tento Parque Norte - 13 min walk
About this property
Nuevo Madrid
When you stay at Nuevo Madrid, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and IFEMA. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. A bar/lounge, a health club, and a fitness center are other highlights. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Manoteras Station is 15 minutes away.
Languages
Arabic, English, French, German, Spanish
At a glance
Hotel size
226 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 18 per day)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Business center
8 meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Health club
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Rollaway beds are available for EUR 33 per night
Parking
Self parking costs EUR 18 per day
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Nuevo Madrid
Nuevo Hotel Madrid
Nuevo Madrid
Nuevo Madrid Hotel
Hotel Nuevo
Nuevo Madrid Hotel
Hotel Nuevo Madrid
Nuevo Madrid Madrid
Nuevo Madrid Hotel Madrid
Frequently asked questions
Does Nuevo Madrid offer free cancellation for a full refund?
Yes, Nuevo Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Nuevo Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Nuevo Madrid?
Yes. Self parking costs EUR 18 per day.
What are the check-in and check-out times at Nuevo Madrid?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Nuevo Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (10-min drive) and Casino Gran Via (10-min drive) are both nearby.
What is there to do at Nuevo Madrid and nearby?
Nuevo Madrid has a spa and a steam room.
Are there restaurants at or near Nuevo Madrid?
Yes, there's an onsite restaurant.
Nuevo Madrid Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
May 9, 2023
Amazing!
Very good place! Good staffs, good breakfast and very clean place!
Arthur S
Arthur S, 7-night trip
8/10 Very good
May 21, 2023
The restaurants and bakeries in the surrounding residential neighborhood were nice. I can see why young families live there.
John
John, 6-night trip
10/10 Exceptional
Jan 11, 2023
This hotel has standards way above the average hotels in the area. Large rooms and baths. Excellent facilities. Very clean and about 15min from the airport.
Jorge
10/10 Exceptional
Apr 29, 2023
Nice hotel, great service and cmftable room. Room Air Conditioner needs to be adjust to cool the room and the lobby area.
Fernando
Fernando, 1-night trip
10/10 Exceptional
Jun 24, 2023
Agradable
Rosalía
Rosalía, 1-night trip
6/10 Good
Jun 20, 2023
quiet, clean and soulless
Oliver
Oliver, 2-night trip
10/10 Exceptional
May 27, 2023
X
Jacob
Jacob, 1-night trip
10/10 Exceptional
Jun 9, 2023
Good
Nadia
Nadia, 7-night trip
6/10 Good
Jun 8, 2023
It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good.
James
James, 1-night trip
8/10 Very good
Jun 1, 2023
Flying into and out of this hotel was convenient. The bathroom was nicely renovated and clean, which was the most important thing for me. That's why I was overall satisfied with my stay. However, the room itself needs some updates. The carpet floor definitely needs a deep cleaning or even a complete overhaul. The room was dark and did not smell fresh.
Eunsuk
Eunsuk, 1-night trip
10/10 Exceptional
May 13, 2023
Big room. But need to pay for water bottles. Nothing is provided
DALJIDER SINGH
DALJIDER SINGH, 2-night trip
10/10 Exceptional
Jan 1, 2023
Nothing to say
Boubacar
4/10 Fair
Apr 21, 2023
AC was to loud that we couldn’t even sleep
Elsa
Elsa, 1-night trip
6/10 Good
Jul 5, 2023
The ac was really noisy doesn’t worth the price
Akiko
Akiko, 1-night trip
4/10 Fair
May 16, 2023
We stayed here for two nights. The room where we stayed was facing a main dual carriage and the windows didn’t shut properly so the room was noisy. The room was quite run down and the mattress was old and really uncomfortable. I found blood in one of the sheets so it really put me off. I don’t think I will go there again.
Maki
Maki, 2-night trip
6/10 Good
May 22, 2023
Price too high
Mohammad
Mohammad, 1-night trip
4/10 Fair
Jun 1, 2023
No recommended
The condition of the hotel is poor specially in the room I stayed. Poorly clean, no comfort at all. Food is bad apart from the sandwich’s. Installations are not as big as they look in the picture. Staff are good very kind.
Hans
Hans, 5-night trip
10/10 Exceptional
Jun 15, 2023
N/A
José
José, 1-night trip
4/10 Fair
Jun 8, 2023
Avoid and go to a better hotel
Very mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom.
The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal
Verified traveler
1-night trip
2/10 Poor
Mar 8, 2023
2 star room
4 star amenities 2 star room
The room was extremely hot had to leave window open to call down which backed on to main motorway
Very dated and tired room broken toilet
Room services lazy and never cleaned my room despite sign on door
Food from lobby was frozen croceqets and was still frozen
Spa have to book and was ok about the only good thing and breakfast
I thought it was cheap because of location but I was wrong
Russell
Russell, 3-night trip
2/10 Poor
Feb 22, 2023
Smallest room I have ever slept in a hotel, Smallest bed I have ever slept on, terribly hot inside the room, suggestion was to keep the windows open (couldn’t keep open for long time due to terrible noise, weird pillows, smallest shower. I need my money back and you must drop this hostel (yes, that’s right, I call it a hostel). Pros is it looks nice from the outside and inside except once you entered into the room.
Ferdaus
Ferdaus, 1-night trip
8/10 Very good
May 22, 2023
Nice but isolated
This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk.
David
David, 1-night trip
4/10 Fair
May 30, 2023
I feel that everything is about money. I was asked to pay €3.50 for a glass! The reception staff were friendly but the bar staff was unfriendly and made me feel like I disturbing them when talking to them. Poor maners.
Sophie
Sophie, 5-night trip
6/10 Good
Jun 5, 2023
There was too much humidity in the room they gave me. And i wanted to eat the nuts in the refrigerator they were expired. And expedia send me a message that i have a VIP access but honestly i didn’t realized the difference than a normal access because expedia mentioned that I’ll receive a beverage for 2 person per stay and they gave me nothing. And the location is not good location for tourist, so far from downtown and from public transportation. I tried many hotels in spain this one was not the top. It was average.
SAMARA
SAMARA, 3-night trip
2/10 Poor
Jul 8, 2023
When we arrived they assigned us a room with the toilet dirty .
We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception was very rude and said we are totally booking no extension.
So very bad experience with this hotel, we will never return because of the above experience. I'm not recommend this hotel