Nestled in Old Town Lucerne, Altstadt Hotel Magic Luzern offers a unique blend of modern comforts and historic charm. With shopping on site, dry cleaning services, and luggage storage, you'll feel right at home. Connect to free in-room WiFi or explore the nearby Chapel Bridge with concierge services to guide you. Multilingual staff are always happy to help.
When you stay at Altstadt Hotel Magic Luzern, you'll be in a fantastic location, just a 5-minute walk from Lucerne Town Hall and Chapel Bridge. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and parasailing. Also, this hotel is within a short drive of Swiss Transportation Museum. The helpful staff and location get great marks from fellow travelers.
At a glance
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Hotel size
13 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25
Check-out time is 11 AM
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
Information provided by the property may be translated using automated translation tools
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 25
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (CHF 32 per day)
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Other information
Smoke-free property
Caters to adults only
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
What to do
Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Parasailing nearby
Downhill skiing nearby
Water skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1500
Safe-deposit box at front desk
Accessibility
Handrails in stairways
Well-lit path to entrance
3 stairs to reach property
Room amenities
Be entertained
26-inch TV
Cable TV channels
Home comfort
Heating
Fan
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 23 per person
Late check-out can be arranged for an extra charge of CHF 50.00 (subject to availability)
Parking
Valet parking costs CHF 32 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne
Frequently asked questions
Does Altstadt Hotel Magic Luzern offer free cancellation for a full refund?
Yes, Altstadt Hotel Magic Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel Magic Luzern?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Altstadt Hotel Magic Luzern?
Yes. Valet parking costs CHF 32 per day.
What are the check-in and check-out times at Altstadt Hotel Magic Luzern?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).
Is there an onsite casino at Altstadt Hotel Magic Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.
What is there to do at Altstadt Hotel Magic Luzern and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes casino gaming.
What's the area around Altstadt Hotel Magic Luzern like?
Altstadt Hotel Magic Luzern is in Old Town Lucerne, a short 7-minute walk from Lucerne (QLJ-Lucerne Train Station) and 2 minutes' walk from Chapel Bridge. Travelers love the hotel's prime location.
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Reviews
Altstadt Hotel Magic Luzern Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.0
Location
8.0
Staff & service
7.6
Property conditions & facilities
Popular mentions
Location
Room
Restaurant
Service staff
View
Breakfast
Old town
Amenities
Bathroom
Value
Reviews
Verified
10/10 Exceptional
Jan 7, 2026
Great room and lovely staff. Plenty of coffee and very peaceful stay
Holly
Holly, 3-night trip
Verified
8/10 Very good
Nov 14, 2025
Good experience for the budget. The room was large and the location was convenient.
Kelsey
Kelsey, 2-night trip
Verified
6/10 Good
Jan 7, 2026
The room was well appointed with just about balcony view of the river. However, the overall appearance of the hotel is all a bit low key, check in is at the nearby Krone hotel and the entrance to magic is very underwhelming. The room was a bit tacky, but functional for a short break
Dr
Dr, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!
Claudia
Claudia, 2-night trip
Verified
8/10 Very good
Sep 9, 2025
Great location!
Fun and busy location~ large room
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Wonderful stay
Room was comfortable and clean. We loved the Jacuzzi. Hotel was close to every we wanted to visit
Jorge
Jorge, 1-night trip
Verified
6/10 Good
Mar 3, 2025
Great location
Alexander
Alexander, 2-night trip
Verified
8/10 Very good
Sep 13, 2025
Stayed in honeymoon suite with a beautiful view of the city and river. Bed was comfortable, room was clean and enjoyed our stay. Thankfully there were fans in the room to keep you cool because no A/C. If you do some research ahead of time finding the hotel and check in location is easy.
Nick
Nick, 3-night trip
Verified
8/10 Very good
Feb 29, 2024
Great location and friendly staff.
Olena
Olena, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2024
Great room, friendly staff
Carroll
Carroll, 1-night trip
Verified
8/10 Very good
Jul 14, 2024
Perfect location!
Julie
Julie, 2-night trip
Verified
8/10 Very good
May 11, 2025
Great convenient location. H see vé to to main Hotel Krone for check-in, do not go direct to hotel Magic.
Tien Dung
Tien Dung, 3-night trip
Verified
10/10 Exceptional
May 4, 2024
Beautiful location lots to see locally & lovely views from windows
Sina
Sina, 2-night trip
Verified
10/10 Exceptional
Jun 22, 2024
Very helpful service staff and great room. Location was ideal for sightseeing the town of Luzern and environs.
George
George, 2-night trip
Verified
10/10 Exceptional
Feb 11, 2024
Very good location
Jeffrey
Jeffrey, 2-night trip
Verified
8/10 Very good
May 2, 2024
Location is amazing, one the best you can get.
Mateus
Mateus, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2024
Great location, close to transit. Lots to see nearby
Casey
Casey, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2024
Location is the best!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2024
Location location location
Love the different themes of each room and the proximity to the river and shops!
Caroline Rosa
Caroline Rosa, 2-night trip
Verified
10/10 Exceptional
May 12, 2024
Great value for the money right in the heart of city center. The hotel staff were very helpful and courteous. Also breakfast was fantastic
David
David, 2-night trip
Verified
8/10 Very good
Oct 24, 2023
Accessible to tourists spots
Anita
Anita, 1-night trip
Verified
8/10 Very good
Sep 1, 2025
Lighting was low so room was kind of dark. Front entrance door was not locking. Excellent location and valet parking goo(pricey)
miguel
miguel, 2-night trip
Verified
8/10 Very good
Oct 4, 2024
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
Eric
Eric, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2024
Wonder place to stay
The staff was excellent and so helpful, the room was spotless. So clean.
Perfect location in the historic district.
Robert L
Robert L, 1-night trip
Verified
10/10 Exceptional
Jul 9, 2024
A little awkward that it’s not in main hotel but still a great room in a great location! Everything was walkable and the staff was very kind!