2/10 Mediocre
11 ago. 2025
Never again
The air in the hallways didn’t work or they didn’t have it turned on. The smoke detector in the room had no battery, The floor in the room looked like it hadn’t been vacuumed and the sheets and blankets had a bunch of stains on them. We checked into the room and left to go to our event and got back really late. The air in our room worked just barely enough to keep it somewhat cool but still hot. When we realized we didn’t have enough towels we went to the front desk and no one was there. We tried calling the front desk several times and ringing the bell and no one would answer. Finally someone did answer but wouldn’t say anything. Just sat the phone down. I could hear them typing and doing other stuff but literally ignoring me. Then they hung the phone back up. The next morning when I complained about the cleaninless of the room, the service etc she told me that due to storms the phone didn’t work. However, it didn't storm that morning till 5 am. She also told me that we should have asked to switch rooms but the hotel was sold out and they were never at the desk to even ask! This place isn’t safe and it smells musty and like mildew. The health dept needs to check this place out and the front desk clerk told me that it just needed a deep cleaning.
Kelley
Kelley, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
