This hotel looks great on paper, but the service felt arrogant. I travel for business very frequently and all over the work, and I have never felt so uncomfortable sitting in a hotel restaurant by myself - I was treated like a second class customer, possibly because I spent less money than the group of retired gentlement on the table next to me. This might be a good hotel to visit for a romantic break, or as a group of friends, but it is not the best for single (business) travellers, in my opinion. In terms of cleanliness, quality of food, internet and spa - all was fine.