The Good:
- The interior of the unit was generally quite clean.
- The unit was largely well-appointed, except for a couple of missing items in the kitchen.
- The location, if you fancy this part of the city, was good. There's access to shopping, events etc. We stayed here because the proximity to the work event we were attending. If not for this, we would have avoided Sainte-Catherine Street, which is quite loud and busy.
The Bad:
- The check-in process was confusing. We tried to use their website but were asked to upload front/back photo ID for everyone staying with us (My wife, our baby, and myself). When I couldn't complete the process, I called the number for the property and was instructed to skip the online process and text him pictures of my ID which I wasn't comfortable with.
- We also asked for a crib, which was listed as available. The person said this was fine and to text them the next day to confirm, which I did, but never heard back.
- We got a message checking-in on our stay but this was the last day of a 5-day visit and 2 hours before we got the check-out email. Too little, too late.
- The main issue was the noise. This unit was loud. There is a large AC unit directly outside the bedroom window which could be heard throughout the entire unit.
- There's a pass thru door in the living room that has no sound proofing at all meaning we heard everything in the neighbouring unit (family of 5 with 2 kids and a baby), TV noise, talking, doing dishes, everything.