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Mercure Plaza Biel

4.0 star property
Riverfront hotel in Biel with 2 bars/lounges and restaurant

Choose dates to view prices

Right by the river, Mercure Plaza Biel offers an upscale haven with a coffee shop, Restaurant Barrique serving international cuisine and 2 bars. Relax in the sauna or pump iron at the gym while enjoying free WiFi. Bike rentals are available for exploring nearby attractions.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $153
$169 total
includes taxes & fees
Aug 2 - Aug 3

Why we love this property

Work meets relaxation
Located in the city center and shopping district, this hotel offers meeting rooms and a business center. Unwind at the spa, sauna, or two bars.
Food for every palate
Enjoy global dishes at the restaurant, coffee at the cafe, or drinks at 2 bars. Buffet breakfast offers vegan, vegetarian, and organic choices.
Spa and river serenity
Soothing spa services and a rejuvenating sauna await at this riverside hotel. Fitness enthusiasts can maintain routines in the dedicated workout room.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding available, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Twin Bed

A modern room with a round table, a potted orchid, and a view through sheer curtains.

Superior Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio

Studio | Hypo-allergenic bedding available, minibar, in-room safe, desk

Studio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free WiFi

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Bathtub

Classic Room, 2 Twin Beds, Bathtub | Hypo-allergenic bedding available, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Twin Bed, Bathtub

A hotel room with a bed, a chair, a lamp, and a vase with flowers.

Classic Room, 1 Twin Bed, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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Building design
GLANDON Rooms Elite
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  • Spa
  • Pet friendly
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8.4 out of 10, Very Good, 355 reviews
The price is $184
$191 total
includes taxes & fees
Aug 16 - Aug 17
GLANDON Rooms Elite
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About the neighborhood

Map
Neumarktstrasse 40, Biel, BE, 2502

What's nearby

  • Swiss Reformed City Church - 5 min walk - 0.4 km
  • City Park - 5 min walk - 0.4 km
  • Neues Museum Biel - 8 min walk - 0.7 km
  • LaserGame Biel/Bienne - 12 min walk - 1.1 km
  • Lake Biel - 16 min walk - 1.4 km

Getting around

  • Bern (BRN-Belp) - 50 min drive
  • Biel/Bienne Station - 11 min walk
  • Lyss Station - 19 min drive
  • Solothurn Station - 20 min drive

Restaurants

  • ‪Coop Restaurant - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Farel Bistrot - ‬3 min walk
  • ‪Garage Bar-Pub - ‬1 min walk
  • ‪ici c'est le vin - ‬5 min walk

About this property

Mercure Plaza Biel

  • Located near a train station, Mercure Plaza Biel is a great choice for a stay in Biel. Guests can indulge in spa services, and Restaurant Barrique serves international cuisine. Other highlights include 2 bars/lounges, a fitness center, and a sauna.

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 19.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Boat tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1701 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Spa services
  • Sauna
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Restaurant Barrique - This restaurant specializes in international cuisine.

Fees & policies

Refundable deposits

  • Deposit: CHF 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25.00 for adults and CHF 25 for children
  • Early check-in can be arranged for an extra charge of CHF 30.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 30.00 (subject to availability)

Pets

  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Parking

  • Self parking costs CHF 19.00 per night with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

Does Mercure Plaza Biel offer free cancellation for a full refund?

Yes, Mercure Plaza Biel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Plaza Biel?

Yes, cats and dogs are welcome. There's a charge of CHF 25.00 per pet, per night.

Is parking offered on site at Mercure Plaza Biel?

Yes. Self parking costs CHF 19.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Plaza Biel?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge of CHF 30.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 30.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Mercure Plaza Biel and nearby?

Have fun with nearby activities like boat tours, hiking, and mountain biking. Enjoy amenities like 2 bars, a sauna, and a fitness center.

Are there restaurants at or near Mercure Plaza Biel?

Yes, Restaurant Barrique offers international cuisine.

What's the area around Mercure Plaza Biel like?

Mercure Plaza Biel is located by the river, a short 12-minute walk from LaserGame Biel/Bienne and 14 minutes' walk from Omega Museum.

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Reviews

Mercure Plaza Biel Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent and very complete with a varied and plentiful selection. (11 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Friendly staff and excellent breakfast buffet.
Andrew, 4-night trip
Verified

8/10 Very good

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.
Michael, 1-night trip
Verified

10/10 Exceptional

Nice hotel

Nice hotel with all comforts needed
Giuseppe, 3-night trip
Verified

10/10 Exceptional

great stay

The location of this hotel was quite good, the bus stop was nearby. The room was very clean and all things were very comfortable. The breakfast was also nice.
2-night trip
Verified

10/10 Exceptional

Very nice hotel, friendly staff and everything was well appointed. Very comfortable bed!!!!
Anna, 1-night trip
Verified

8/10 Very good

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.
Joanna, 1-night trip
Verified

8/10 Very good

Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!
Giuseppe, 2-night trip
Verified

10/10 Exceptional

It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!
Marcel, 1-night trip
Verified

10/10 Exceptional

Amazing
Rania, 1-night trip
Verified

10/10 Exceptional

Top Service!
Remo, 2-night trip
Verified

6/10 Good

It was rather old, could use a renovation. Breakfast was small.
Patrick, 1-night trip
Verified

2/10 Poor

This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE
Verified

10/10 Exceptional

Chambre petite mais très confortable, bien située en centre ville
Damien, 1-night trip
Verified

10/10 Exceptional

Personnel très accueillant et sympathiques
Corine, 1-night trip
Verified

10/10 Exceptional

Toujours la

Excellent accueil disponibilité du personnel avec l'amabilité et le sourir
Victor Faouzi, 2-night trip
Verified

10/10 Exceptional

Bienne côté ville

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.
FRANCOIS, 1-night trip
Verified

10/10 Exceptional

Bruk dette hotellet hvis du skal til Biel !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !
Odd, 4-night trip
Verified

10/10 Exceptional

Comme d'habitude trés bon accueil disponibilité du personnel efficacité
Victor Faouzi, 3-night trip
Verified

6/10 Good

Hotel bem meia boca

Hotel bem mais ou menos, atendimento ok, mas a estrutura do hotel só o térreo é bonito os andares ainda são antigos e os quartos velhos, banheiro com banheira e as toalhas são mais pano de prato do que toalhas péssimo. O café da amanhã é muito bom vale a pena pagar e o bar com drinks espetaculares o atendimento do Caio é perfeito
Marcelo Tessetore, 4-night trip
Verified

10/10 Exceptional

Agréable

Comme d'habitude acueil très sympa efficace et rapide a l'écoute du ckent
Victor Faouzi, 2-night trip
Verified

10/10 Exceptional

Service+

Hôtel idéalement situé et excellent service. Je recommande le roomservice pour son copieux petit déjeuner et produits de qualité.
Celine, 1-night trip
Verified

8/10 Very good

Tiptop wie schon die letzten Jahre

Gutes solides Hotel, super Frühstücksbuffet
Chantal, 1-night trip
Verified

10/10 Exceptional

Schönes Hotel
Georgette, 1-night trip
Verified

8/10 Very good

N
Rami, 3-night trip
Verified

10/10 Exceptional

Bonne accueil

Comme d'habitude accueille tres sympa rapide et efficace. Chabre propre grand lit et agreable surprise avec la lacine a café nespresso
Victor Faouzi, 1-night trip