I prepaid for an EV parking spot because I needed to charge my car. However, when I arrived in the evening, my designated spot was occupied by another vehicle. I called customer service several times before finally getting through. They said they would ask the manager to coordinate, but the car was never moved.
I then tried to park in another EV spot, but that charging station was broken, which left me unable to charge at all. It wasn’t until 10:30 the next morning that the Volvo—an ICE car that didn’t even need charging—finally moved. Fortunately, I still had enough range to drive a few kilometers to charge elsewhere; otherwise, it would have been a very scary situation.
In the room, there were two heaters, and one of them was broken and not working. The bathroom has a glass window with only a sheer white curtain. It felt very unsafe when showering, as it was clearly visible from outside. Overall, the experience was very poor.