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Level Chicago - River North

4.0 star property
City-center hotel within walking distance of Merchandise Mart

Choose dates to view prices

Steps away from Michigan Avenue, Level Chicago - River North offers a modern retreat. Dive into the seasonal pool or work up a sweat in the gym; enjoy high-speed WiFi and luggage storage for your convenience.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (11)

  • Weekly housekeeping
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Bike rental

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $185
$242 total
includes taxes & fees
May 25 - May 26

Why we love this property

Seasonal swimming
This hotel features a welcoming seasonal outdoor pool, perfect for refreshing dips and soaking up sunshine during warmer months.
Dream sleep experience
Premium bedding and pillowtop mattress ensure a restful slumber. Blackout drapes and curated furnishings create a perfect sanctuary for guests.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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The price is $141
$197 total
includes taxes & fees
May 25 - May 26
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About the neighborhood

Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • State Street - 10 min walk - 0.9 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive
  • Chicago, IL (PWK-Chicago Executive) - 41 min drive
  • Chicago, IL (DPA-Dupage) - 61 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Halsted Station - 4 min drive
  • Millennium Station - 21 min walk
  • Chicago Union Station - 22 min walk
  • Merchandise Mart Station - 8 min walk
  • Chicago Station (Brown Line) - 9 min walk
  • Grand Station (Red Line) - 10 min walk

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk

About this property

Level Chicago - River North

Level Chicago - River North offers a great location, putting you within just a 10-minute walk of Merchandise Mart and State Street. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, Michigan Avenue and Chicago Riverwalk are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Merchandise Mart Station is 8 minutes and Chicago Station (Brown Line) is 9 minutes.

At a glance

DONE

Hotel size

    • 99 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 68.30 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Meal delivery service
  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 24.67 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Parking

  • Covered self parking costs USD 68.30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to September 30

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Cashless transactions are available.

Also known as

Level Chicago River North

Level Chicago River Chicago

Level Chicago - River North Hotel

Level Chicago - River North Chicago

Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North offer free cancellation for a full refund?

Yes, Level Chicago - River North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Level Chicago - River North?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Level Chicago - River North?

Yes, cats and dogs are welcome. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Level Chicago - River North?

Yes. Self parking costs USD 68.30 per night.

What are the check-in and check-out times at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Level Chicago - River North?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (13-min walk) is nearby.

What is there to do at Level Chicago - River North and nearby?

Level Chicago - River North has a seasonal outdoor pool and a fitness center.

Does Level Chicago - River North have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around Level Chicago - River North like?

Level Chicago - River North is in Downtown Chicago, a short 8-minute walk from Merchandise Mart Station and 16 minutes' walk from Michigan Avenue. Travelers say this hotel is in a good location.

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Reviews

Level Chicago - River North Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.0

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was excellent, modern, and a highlight for many guests, offering a great space for relaxation and enjoyment. (13 reviews)
  • The gym was well-equipped and spacious, available 24/7, and a great amenity for guests. (7 reviews)
  • The spa area was amazing and the dog spa was a lovely addition. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Amenities
Location
Cities
Parking
Booking
Lobby
Building

Reviews

Verified

10/10 Exceptional

Pet friendly awesome staff great views and vibes
Jeremy, 1-night trip
Verified

10/10 Exceptional

The room was very clean. The staff was very friendly and answered any questions I had. The location allowed me to find different places I haven’t been before. Such a fun trip.
Trisha, 1-night trip
Verified

10/10 Exceptional

Staff was amazing! They made accommodations for us to hold our luggage due to us having a late flight and very accommodating for an early check-in due to our flight arriving earlier than expected. Erica specifically was amazing
Bryce, 2-night trip
Verified

10/10 Exceptional

Kitchen was fully equipped.. it was very comfy and clean.. had game room which the kids enjoyed.. I give it a 10/10
Santrese, 2-night trip
Verified

10/10 Exceptional

room was great and staff were always great help
Clarissa, 1-night trip
Verified

8/10 Very good

Clean beautiful room with amazing amenities. There are a couple small annoyances: the lock on one bathroom door was broken and the flooring had some gaps.
Crystal, 2-night trip
Verified

10/10 Exceptional

Great rooms
Patrick D, 4-night trip
Verified

10/10 Exceptional

This was such a great stay!! Affordable and has great amenities. Beautiful 'hotel' rooms that feel like condos. Such great views, and the front desk staff was incredible. Ericka particularly was very helpful. I will be planning to stay here again!
Adelina, 1-night trip
Verified

10/10 Exceptional

Kitchen and laundry in room, staff was very friendly and helpful.
Tiffany, 3-night trip
Verified

10/10 Exceptional

Staff was so nice place very clean
Tequila, 1-night trip
Verified

10/10 Exceptional

The hotel is new, everything inside the suite is new and exceptionally clean. It is very quiet and located very close to Miracle mile ( Michigan) street.
Irene, 6-night trip
Verified

10/10 Exceptional

Very comfortable and pleasing!
Taylor, 2-night trip
Verified

10/10 Exceptional

Great place amazing views very safe staff was very nice
Kenneth, 1-night trip
Verified

8/10 Very good

Nice staff, clean rooms and great location. The facilities were excellent as well
Andrew, 3-night trip
Verified

8/10 Very good

Good location to visit the riverfront...walkable
Patricia, 2-night trip
Verified

10/10 Exceptional

Room was clean and staff friendly
Shalen, 3-night trip
Verified

10/10 Exceptional

The staff was really wonderful. Very comfortable stay.
Jessica, 1-night trip
Verified

10/10 Exceptional

Clean and seemed fairly new, nice staff and great location
Raymond, 1-night trip
Verified

10/10 Exceptional

Excellent hotel if you have dogs.
DIANE, 1-night trip
Verified

10/10 Exceptional

Clean and spacious room. Amenities were amazing!
Karman, 2-night trip
Verified

10/10 Exceptional

Great space overall
Edward, 2-night trip
Verified

10/10 Exceptional

The room was perfect aside from the broken piece that connects to the blinders was just sitting on the floor but it was still a great stay nonetheless
Gianmarco, 1-night trip
Verified

10/10 Exceptional

Love love loveeeee it here! Amazing location and views, feels like home away from home. Absolute best pool in the city. Feels like a Miami resort! One of my favvvvv place to be.
Sade, 1-night trip
Verified

8/10 Very good

the room was very clean, great view north toward Lincoln Park, and east toward Navy Pier. Nice spacious room the was perfect for our adult daughters, my wife and me.
Glen, 1-night trip
Verified

10/10 Exceptional

The room was clean and the staff was helpful. The standout for us was the view from our higher floor room. The sunset was unbeatable!
Robert, 3-night trip