I stayed at this hotel recently and, given the price, I was disappointed with the lack of basic amenities such as drinking water. For an expensive stay, I would have expected bottled water to be provided in the room as standard.
There was no bottled water available in the room, which I understand can vary by hotel, however there was also no clear or convenient access to free drinking water anywhere in the property. When I asked, no clear solution was offered, and it was not made obvious whether tap water was intended for guests to drink.
This made the stay less comfortable than expected, particularly given the cost of the room and the heatwave present. At this price point, guests should reasonably expect either complimentary bottled water or clearly signposted access to safe drinking water.
Overall, while other aspects of the stay were acceptable, this issue affected the overall experience and value for money.