NET POSITIVES - Very VERY friendly and accommodating staff - So kind.
Quirky and eclectic style throughout the hotel, artwork on most walls. Dining room was particularly aesthetically pleasing. MAJOR positive, a make-it-yourself waffle station - FABULOUS! And the BEST yogurt parfait I have ever had, absolutely delicious with the combination of items they offer.
It was mid snow storm period so we took Uber and Lyft everywhere, even though the hotel is nicely located to Old Quebec City. If you do travel with your furry companion, there is a lovely park very close by to take incredible walks.
VERY open friendly, owner has five of the cutest dogs imaginable. I felt that my dog was most welcome and he had the time of his life.
DETRACTIONS, or items in the hotels features list that either didn't exist, or were not as listed: (BEWARE!) as these items made my stay much less comfortable than I would have hoped.
No Blackout drapes
No Down comforter
This is a stretch: Egyptian cotton sheets
MAJOR PLASTIC covering over Hypo-allergenic bedding and Pillow top mattress, VERY uncomfortable and caused me to have three almost sleepless nights.
This is a stretch - Premium bedding
Room is absolutely not soundproofed - I could hear full conversations from the two joining rooms.
No fridge in room, which was important for me.
Eco friendly cleaning product weren't in use on our visit. Sadly the disinfectant was bothersome, so I stayed with having dirty floors in my room all week.