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Remota Hotel

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Perched by the sea, Remota Hotel offers a serene escape with breathtaking ocean views from its fine-dining restaurant. Savor a free breakfast buffet, unwind in the sauna or indoor pool, and browse designer stores on site. With helpful multilingual staff and luggage storage available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free parking
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Sauna
  • Spa services
  • 2 meeting rooms
  • Lobby fireplace
  • Snack bar/deli
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

For families (6)

  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Daily housekeeping
  • Laundry service
  • HDTV

Why we love this property

Seaside dining delights
Enjoy ocean-view dining, sip cocktails at the bar, or start the day with a complimentary breakfast buffet. Delicious options await all day.
Spa bliss
Rejuvenating spa services and a cozy sauna create a perfect relaxation hub. Hotel massages soothe away tension from travel-weary muscles.
Dream comfort zone
Luxury awaits in guestrooms featuring separate bedrooms with down comforters. After a day of adventure, unwind beneath soothing rainfall showerheads.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 1 Queen Bed, Ocean View

1 bedroom, down comforters, in-room safe, bed sheets

Superior Double Room, 1 Queen Bed, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Twin Beds, Sea View

1 bedroom, down comforters, in-room safe, bed sheets

Superior Double Room, 2 Twin Beds, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 18 min walk - 1.6 km
  • Cueva del Milodon - 2 min drive - 1.8 km
  • Plaza de Armas - 2 min drive - 2.1 km
  • Puerto Natales Casino - 2 min drive - 2.1 km
  • History Museum - 3 min drive - 2.8 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive

Restaurants

  • ‪El Asador Patagónico - ‬3 min drive
  • ‪Santolla - ‬3 min drive
  • ‪Mesita Grande - ‬3 min drive
  • ‪Café Artimaña - ‬2 min drive
  • ‪Baguales Brewery & Restaurant - ‬3 min drive

About this property

Remota Hotel

Enjoy your visit to Natales with a stay at Remota Hotel. Guests can indulge in massages, and Remota serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a sauna are other highlights at this luxurious hotel.

All inclusive

All-inclusive room rates at Remota Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:30 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 2007
  • Fireplace in lobby
  • An indoor pool
  • Designer stores on site
  • Spa services
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Heating

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Remota - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The property is closed during May, June, July, and August.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Remota

Remota

Remota Hotel

Remota Hotel Puerto Natales

Remota Puerto Natales

Remota Puerto Natales, Aisen Region, Chile

Remota Hotel Natales

Remota Natales

Remota Hotel Puerto Natales

Remota Hotel Hotel

Remota Hotel Natales

Remota Hotel Hotel Natales

Frequently asked questions

Is Remota Hotel currently open?

The property is closed during May, June, July, and August.

Does Remota Hotel offer free cancellation for a full refund?

Yes, Remota Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Remota Hotel?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Remota Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Remota Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Remota Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge.

Is there an onsite casino at Remota Hotel?

No, this hotel doesn't have a casino, but Puerto Natales Casino (2-min drive) is nearby.

What is there to do at Remota Hotel and nearby?

Remota Hotel has an indoor pool and a sauna.

Are there restaurants at or near Remota Hotel?

Yes, Remota offers ocean views.

What's the area around Remota Hotel like?

Remota Hotel is a short 16-minute walk from Costanera and 19 minutes' walk from Mirador Cerro Dorotea.

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Reviews

Remota Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The spa offered excellent services, a superb pool, and a very clean hot tub with great views. (5 reviews)
  • The outdoor hot tub offered great views and was part of an excellent spa experience. (4 reviews)
  • Breakfast at the property was great and the on-site restaurant offered a satisfying buffet. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Towns
Breakfast
Room
Booking
Food
Excursions
Architecture
Taxi
View

Reviews

Verified

10/10 Exceptional

Lovely room and common areas. Restaurant was great. Pool and hot tub were nice. Sauna in the women's room wasn't working.
Amelia, 2-night trip
Verified

10/10 Exceptional

Amazing place to stay at. The design of the hotel modern and fabulous. The staff is very attentive and the bar has a great cocktail menu. We had the most delicious meals there. Javier and Felipe were outstanding employees!!! Thank you
morning sunrise from the lobby
anil, 3-night trip
Verified

10/10 Exceptional

Great rooms. Very attentive staff.
Tanguy, 2-night trip
Verified

10/10 Exceptional

Amazing hotel and food was superb
Rahul, 3-night trip
Verified

10/10 Exceptional

Super friendly staff at the restaurant
Radu, 2-night trip
Verified

8/10 Very good

Clean, but a bit spartan rooms. Restaurant staff were very nice!
Andre, 2-night trip
Verified

10/10 Exceptional

Great restaurant Water view
Colson, 1-night trip
Verified

10/10 Exceptional

This is an outstanding hotel. It was constructed 25 years ago out of concrete and rustic native wood overlooking Last Hope Bay. The hotel deservedly won architectural awards for its forward looking eco-friendly design that enables the hotel to retain 58% of the incident sunlight in a climate in which this is a highly desirable feature. The staff were friendly and the food was outstanding.
Robert, 1-night trip
Verified

10/10 Exceptional

Perfect place to relax a few days before the W. Restaurant was amazing!!!!
Deborah, 1-night trip
Verified

10/10 Exceptional

Very courteous staff. Excellent food with excellent service in restaurant. Room spotless and clean and room service excellent. Front office staff also excellently courteous and helpful. Loved the native artifacts and the natural wood interiors. This is much more peaceful and beautiful than “modern” concrete, steel and plastics. Spa also excellent with superb pool and very clean hot tub. We plan to return soon!
Maturin, 2-night trip
Verified

10/10 Exceptional

Highly recommend this hote

Excellent service Beautiful rooms Great location Superb food
Nishith, 1-night trip
Verified

8/10 Very good

A nice option, less expensive compared to the hotels close to the park.
Alex, 1-night trip
Verified

10/10 Exceptional

Very nice, and comfortable hotel.
Verified

10/10 Exceptional

Really beautiful and staff very friendly.
Dennis, 3-night trip
Verified

10/10 Exceptional

Nice architecture and rooms Interesting town with lots of restaurants and a good base for excursions
Gordon, 2-night trip
Verified

10/10 Exceptional

Enjoyed the spa and outdoor hot tub! Great views Dante and Daniel at reception were very helpful and friendly.
marcia, 2-night trip
Verified

10/10 Exceptional

Beautiful architecture and contemporary artistic style in the interiors. A pleasure to walk through. Spacious room with good views.
Darshana, 1-night trip
Verified

10/10 Exceptional

Lovely place to relax with great views
David, 2-night trip
Verified

10/10 Exceptional

Staff are very professional and pleasant to work with. Room was spacious and clean. Food was good as was the service in the restaurant. Would stay here again.
Craig, 1-night trip
Verified

10/10 Exceptional

Its a beautiful property by the waters.
Verified

10/10 Exceptional

We enjoyed our week stay at Remota. The employees were kind and helpful. The restaurant on site was great, including the breakfast buffet. We liked that it was slightly out of town, an uber or taxi was only 2-5 USD to get to town if you didn't feel like walking. We would recommend this stay.
Evan Chase, 7-night trip
Verified

10/10 Exceptional

This is a little out of town but walkable with stunning views of the mountains across the fjord, a great restaurant and and unique decor. Our room was spacious with a soaking tub and lobby areas with windows looking out at amazing scenery.
Marian, 2-night trip
Verified

10/10 Exceptional

Perfect place to stay in Puerto Natales.

Spectacular design(exterior and interior), room is spacious. Amazing view of the lake/fjord with mountain at its background. Downtown is just 3km away from hotel, can easily access by Uber or Taxi. Staffs are friendly and helpful.
The entrance road to the hotel
Lobby
Lobby
Roo
sujeni, 4-night trip
Verified

10/10 Exceptional

Great Hotel

Great hotel, nice staff, breakfast was great as well. It’s a little outside of town, but that’s the point. 3 minute cab ride.
Mike, 1-night trip
Verified

8/10 Very good

We had a very nice stay at Remota Hotel. The room was comfortable and beautifully designed, and the restaurant was excellent — both the food and the atmosphere were highlights of our stay. However, we were disappointed with the handling of a billing issue after checkout. We stayed for four nights, and there was information in the room stating that guests staying multiple nights receive a 30% discount on restaurant and spa services. Because we checked out very early, we forgot to ask for the discount to be applied at checkout. After our stay, we contacted the hotel by email to clarify the situation, fully understanding that it might have been too late to adjust the charges. Unfortunately, we never received any response — not even a message explaining that a refund was no longer possible. A simple reply would have been appreciated. Overall, the hotel itself is lovely, but the lack of follow-up after our stay was disappointing and took away from an otherwise very good experience.
oana, 4-night trip