Terrible experience. Rude and unhelpful staff, endless rules, and unfair charges. We had to clean the apartment ourselves, throw out our garbage, and still pay €60 for cleaning. They demanded a €300 deposit, embarrassed us in front of guests over a partial tax payment, and the checkout employee even refused to help me carry my heavy suitcase despite my back condition. Zero hospitality, just stress. Avoid this place at all costs.