The property was fine as were the staff onsite. The problems were with the reservation staff and system. I made a reservation for a King room, Tu-Fri. Less than a week before my stay, I got an email changing my King to a Double. Then got an email saying the problem was corrected, but the new reservation had changed my dates and was now 2 nights Wed-Fri instead of 3. I emailed reservations about the error. They said is was fixed. I was not. I was now in a Double for two nights. After no respond to multiple emails, I phoned. The rep upgraded me to a King, but I was now booked for Tu - Th, instead of Tu-Fri. After several hours of phone calls with staff, the date problem was finally fixed, but I was now downgraded to a Double. Overall, it was an extremely stressful, frustrating experience. I asked to speak to a manager and was told I was receive a call back. I never received a call.