Located in Urumqi City Centre, Conrad Urumqi offers a luxurious retreat with international cuisine at the on-site restaurants and refreshing cocktails at the bar. Unwind by the indoor pool or get energized at the health club. With laundry services, concierge services, and tour assistance, this hotel has everything you need.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Indoor pool
Breakfast available
Health club
24-hour room service
Coffee shop/cafe
Business center
Meeting rooms
Limo/town car service
24-hour front desk
Air conditioning
Feel at home (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Separate bathtub and shower
Television
Daily housekeeping
Coffee/tea maker
The current price is $171
$171
$200 total
includes taxes & fees
May 15 - May 16
Why we love this property
Diverse culinary options
Culinary explorers can enjoy international and Chinese cuisine at three distinct restaurants. The hotel features a cafe, bar, and buffet options.
Sleep in pure luxury
Deep soaking tubs pair with heated bathroom floors for indulgent evenings. Premium bedding and down comforters ensure blissful slumber.
Xinjiang Uygur Autonomous Region Museum - 13 min walk - 1.2 km
Xinjiang Medical University - 2 min drive - 1.9 km
Xinjiang People's Hall - 2 min drive - 1.9 km
Hongshan Park - 2 min drive - 2.3 km
Xinjiang International Grand Bazaar - 6 min drive - 6.0 km
Getting around
Urumqi (URC-Diwopu Intl.) - 24 min drive
Ürümqi South Railway Station - 12 min drive
Ürümqi Railway Station - 19 min drive
Restaurants
West Trip 西·咖 - 15 min walk
Themed Restaurant - 14 min walk
Nawa 纳瓦新疆美食 - 4 min drive
KFC 肯德基 - 4 min drive
Mcdonald's - 17 min walk
About this property
Conrad Urumqi
At Conrad Urumqi, you'll be just a 5-minute drive from Xinjiang Uygur Autonomous Region Museum and Hongshan Arena. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 膳翘全日制餐厅, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a health club, and a fitness center.
At a glance
DONE
Hotel size
230 rooms
Arranged over 32 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite garage
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
3 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Health club
An indoor pool
Banquet hall
Art Deco architecture
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
60-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board
Elliptical machine
Treadmill
Stationary bike
Other workout equipment
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Premium bedding
Free crib/infant bed
What to enjoy
Heated floor (bathroom)
Freshen up
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
膳翘全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
珍呈中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
CENTRO - This restaurant specializes in French cuisine and serves dinner only. Open daily.
羽大堂吧 - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 238 for adults and CNY 119 for children
Children & extra beds
Rollaway beds are available for CNY 380.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Mobile payment options include: Alipay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Ürümqi
Conrad Urumqi Hotel Ürümqi
Frequently asked questions
Does Conrad Urumqi offer free cancellation for a full refund?
Yes, Conrad Urumqi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Conrad Urumqi?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Conrad Urumqi?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Conrad Urumqi?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Conrad Urumqi and nearby?
Conrad Urumqi has an indoor pool and a health club.
Are there restaurants at or near Conrad Urumqi?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does Conrad Urumqi have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Conrad Urumqi like?
Conrad Urumqi is in Ürümqi City Centre, a short 18-minute walk from Xinjiang Uygur Autonomous Region Museum.
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Reviews
Conrad Urumqi Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 27, 2025
Staff is helpful and room is exceptionally clean
Shun Tat
Shun Tat, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2025
The room is spacious, quiet and upscale. Location is in the centre of the city, so it is super convenient. Staff were also very friendly. Will book it again next time when I visit Urumqi.
Chang
Chang, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2024
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
gini
gini, 1-night trip
Verified
6/10 Good
Jan 24, 2024
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status:
1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms.
2. WiFi is super slow
3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel.
All the best,
Tanya Lau
Tanya
Tanya, 2-night trip
Verified
10/10 Exceptional
Sep 18, 2017
Silk Road trip
Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 24, 2017
果然是五星级大酒店,相当不错!
房间整洁,空间舒服,洗漱间比较宽敞,甚至比如家的一间屋子都大!
Yanlong
Yanlong, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2017
Great hotel professional and congenial
I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
Verified traveler
11-night trip
Verified
2/10 Poor
Jul 15, 2017
this is worst sheraton i've ever lived!
NAN
NAN, 2-night trip
Verified
8/10 Very good
May 20, 2017
不錯,下次還會再住
yueh-lan
Verified
10/10 Exceptional
May 18, 2017
The concierge arranged a local tour for us. The room is clean and the view is fantastic.
Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.
Rajaram
Verified
10/10 Exceptional
Aug 6, 2011
The softest bed in China.
I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in.
My room was of a decent size, well furnished and very comfortable. The softest bed in China!
My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time.
I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.
Ken
Verified
10/10 Exceptional
Jul 30, 2009
Xinjiang Urumqi Hotel
Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay