We stayed from October 22-26.
Throughout our stay, the water pressure in our shower was so low that it was extremely difficult to shower properly. Having two small children made this an even bigger issue.
This issue was brought to your staff’s attention, but unfortunately, nothing was done to resolve it.
In addition, the television in our room had a persistent blue tinge on the screen, making it difficult to watch. This problem was also reported but remained unaddressed.
I had also specifically requested that our rooms not be serviced during our stay, yet they were cleaned regardless of this request.
At a rate of $1,525 for four nights, I expected a much higher standard of accommodation and service. In effect, we were left without a properly functioning shower or television, amenities that are fundamental to any modern hotel stay.