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Quay Hotel and Spa

4.0 star property
Art Deco hotel with spa, near Conwy Castle

Choose dates to view prices

Photo gallery for Quay Hotel and Spa

Exterior
Breakfast, lunch, dinner served; local cuisine, ocean views
Exterior
Indoor pool
Exterior
Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Why we love this property

Wellness sanctuary
The spa offers aromatherapy, hot stone massages, and more in a riverside mountain setting. Sauna and garden complete this serene retreat.
Art deco river views
Marvel at art deco splendor in this historical district hotel. Dine at the ocean-view restaurant, then explore the garden or marina by the river.
Dining with a view
Savor local cuisine at the restaurant with al fresco and ocean-view options. Guests can also enjoy free full breakfast and unwind at the bar.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Living area | 32-inch flat-screen TV with digital channels, TV

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

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The Castle Hotel, Conwy, North Wales

  • Spa
  • Pet friendly
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9.2 out of 10, Wonderful, 579 reviews
The price is $84
$101 total
includes taxes & fees
Nov 17 - Nov 18
The Castle Hotel, Conwy, North Wales
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About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 5 min drive - 3.1 km
  • Venue Cymru - 7 min drive - 5.3 km
  • Promenade - 8 min drive - 5.7 km
  • Great Orme Tramway - 8 min drive - 5.4 km
  • Llandudno Pier - 9 min drive - 5.7 km

Getting around

  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪Fishermans Fish & Chip Shop - ‬5 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Mulberry - ‬6 min drive
  • ‪Cafe Illy - ‬5 min drive

About this property

Quay Hotel and Spa

Quay Hotel and Spa features a marina and puts you just a 5-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive key retrieval information
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of GBP 20.00

Renovations and closures

This property is closed from December 31 2025 to January 1 2026 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Is Quay Hotel and Spa currently open?

This property is closed from December 31 2025 to January 1 2026 (dates subject to change).

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless check-in and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers alfresco dining, local cuisine, and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travelers love the hotel's prime location.

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Reviews

Quay Hotel and Spa Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast options were plentiful and of high quality with excellent service. (63 reviews)
  • The spa offered a range of relaxing facilities including steam room, saunas, pool, and a gym, providing a great space to unwind. (44 reviews)
  • The property's restaurant and bar offer excellent food and drinks menus with many reviewers praising the quality of their meals. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Spa
Bar
Bed

Reviews

10/10 Exceptional

Breakfast great , room spotless
Julia, 1-night trip

10/10 Exceptional

Beautiful hotel. Great spa.
Anne-Marie, 1-night trip

10/10 Exceptional

Easy car parking nice room
Ian, 2-night trip

10/10 Exceptional

Great location and staff

Maria on reception was extremely helpful, great location
sam, 1-night trip

10/10 Exceptional

Fabulous facilities, staff very welcoming
Claire, 1-night trip

8/10 Very good

Room with balcony was great. Cushions for outdoor chairs was good. Housekeeping wach day great. Staff all lovely. Spa was nice however as a guest you shoukd be able to use whenever you like.
Joanna, 3-night trip

10/10 Exceptional

Amazing location, friendly staff, clean rooms, classy feel, comfy bed and great spa facilities. However the one let down of the room is the shower, it was outdated, loose and not great for someone over 6 foot
Lloyd, 3-night trip

10/10 Exceptional

Great service and comfort

Great facilities, very comfortable bedding and shower facilities. Check in was awesome and they provided breakfast in a bag with pastries, fruit, water and snacks as we had to leave early. The staff was super friendly and while Conwy isn’t walkable this is still a great location.
Roger, 1-night trip

10/10 Exceptional

Our favourite hotel in the world, gorgeous.
Andrew, 1-night trip

10/10 Exceptional

Short breake

Fantastic holiday fantastic hotel will be back
Geoffrey, 3-night trip

10/10 Exceptional

What a gem!

Great from beginning to end with the welcome from Katie, the room, the pool, the breakfast and the location, we will stay again.
John, 2-night trip

10/10 Exceptional

Beautiful hotel

Beautiful hotel with really professional but frurbdly staff. Food and views were excellent, good spa facilities. Would recommend and return.
Vicky, 1-night trip

8/10 Very good

very good place！I want to go again
JIAYIN, 2-night trip

10/10 Exceptional

Fantastic hotel with a brilliant pool and spa. The staff were absolutely lovely.
Eleanor, 3-night trip

10/10 Exceptional

A short break at The Quay

A wonderful, relaxing stay, in a fantastic hotel, with fabulous views.
Lynda Jane, 2-night trip

10/10 Exceptional

Very good
paul, 2-night trip

10/10 Exceptional

Highly recommend a visit!

Beautiful hotel, excellent location and amazing service from every staff member. Food was wonderful too. We'll be back!
Natalie, 2-night trip

10/10 Exceptional

We had a lovely stay and really appreciate the very friendly staff and the top notch cleanliness, both for the room and for the common areas
Stefan, 3-night trip

10/10 Exceptional

Amazing Break

Everything was faultless, amazing views, a perfect getaway
CLAIRE, 2-night trip

10/10 Exceptional

Seaviews, helpful friendly staff and great breakfast
Hamanti, 1-night trip

10/10 Exceptional

Will we visit again? 100%

Great great place. It is such a place that we will stay over when we go North. Great location, service, comfortable, and staff. Loved it
Rana, 2-night trip

10/10 Exceptional

All round great hotel and location
Duncan, 3-night trip

10/10 Exceptional

The staff were very friendly and the outdoor terrace was lovely
Lesley, 1-night trip

10/10 Exceptional

Very helpful reception staff, providing lots of information. The room with sliding doors on to a courtyard with a water feature was beautiful. Great pool and spa area, clean and well maintained, not too busy when we visited.
Alison, 1-night trip

10/10 Exceptional

Amazing!!
1-night trip