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Hyatt Regency Hakone Resort and Spa

4.5 star property
Luxury resort with 3 restaurants, near Hakone Gora Park

Choose dates to view prices

Photo gallery for Hyatt Regency Hakone Resort and Spa

Lobby lounge
Deluxe Room, 2 Twin Beds (Dog Friendly) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby lounge
Exterior
Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Near Hakone Gora Park, Hyatt Regency Hakone Resort and Spa offers luxurious relaxation with an indoor mineral hot spring and rejuvenating spa treatments. Savor a delicious breakfast or dinner at one of the 3 on-site restaurants, take in the sights from the scenic terrace, or unwind in the tranquil garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Hot tub
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $353
$449 total
Oct 28 - Oct 29

Why we love this property

Spa paradise
The full-service spa offers daily treatments including massage, aromatherapy, and hydrotherapy. Soothe away stress in the hot tub or mineral springs.
Luxury resort oasis
Wander through a tranquil garden at this luxury resort, where designer stores await. A perfect getaway for those seeking relaxation and style.
Feast like royalty
Savor French cuisine and sushi across three restaurants. Couples enjoy private dining options. Buffet breakfast and a stylish bar satisfy all cravings.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 73 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hydromassage showerhead
  • 56 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Regency, Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 93 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Tatami)

Room, 2 Twin Beds (Tatami) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds (Tatami)

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Free extra futon mattress
  • 67 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

Room, 2 Twin Beds, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds, Mountain View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

Deluxe Room, 2 Twin Beds (Dog Friendly) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds (Dog Friendly)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 73 sq m
  • Sleeps 5
  • 2 Twin Beds

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,658 reviews
The price is $519
$629 total
Nov 12 - Nov 13
Hakone Kowakien TEN-YU
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About the neighborhood

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Hakone Gora Park - 10 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.4 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km
  • Ōwakudani - 3 min drive - 1.7 km
  • Lake Ashi - 9 min drive - 9.0 km

Getting around

  • Narita Intl. Airport (NRT) - 162 min drive
  • Hakone Miyanoshita Station - 6 min drive
  • Hakone Ohiradai Station - 8 min drive
  • Hakone Gora Station - 15 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪箱根餃子センター - ‬19 min walk
  • ‪Gora Brewery And Grill - ‬15 min walk
  • ‪鮨・天麩羅 風月 - ‬17 min walk
  • ‪Coffee Camp - ‬15 min walk
  • ‪リビングルーム (Living Room) - ‬1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Hyatt Regency Hakone Resort and Spa puts you just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Gora Park. Guests can visit the spa to be pampered with massages, aromatherapy, or hydrotherapy, and Dining Room Western, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a bar/lounge, a hot tub, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 80 units
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
    • Dinner is not included in the half board rate plan for children age 12 or younger.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free train station shuttle from 10:00 AM to 7:30 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Bed rails

What to do

  • Hot springs

Working away

  • Meeting rooms
  • Conference space (1141 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Designer stores on site
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Dining Room Western - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required. Open daily.
Living Room - This lobby lounge serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5290 per person

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Does Hyatt Regency Hakone Resort and Spa offer free cancellation for a full refund?

Yes, Hyatt Regency Hakone Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt Regency Hakone Resort and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Regency Hakone Resort and Spa?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt Regency Hakone Resort and Spa and nearby?

Onsite recreation at Hyatt Regency Hakone Resort and Spa includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Regency Hakone Resort and Spa also has a garden.

Are there restaurants at or near Hyatt Regency Hakone Resort and Spa?

Yes, there are 3 onsite restaurants, featuring French cuisine.

What's the area around Hyatt Regency Hakone Resort and Spa like?

Hyatt Regency Hakone Resort and Spa is a short 11-minute walk from Hakone Gora Park and 13 minutes' walk from Sengokuhara Onsen.

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Reviews

Hyatt Regency Hakone Resort and Spa Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The breakfast buffet was consistently described as delicious and exceptional with a wide variety of food options. (17 reviews)
  • The property's shuttle service provides convenient transportation to and from multiple destinations. (12 reviews)
  • The spa services were great, with many reviewers praising the relaxing and rejuvenating experience, including the onsen and massage. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Onsen
Breakfast
Food
Restaurant
Transportation
Train station
Taxi
Cable car

Reviews

10/10 Exceptional

Beautiful property and great service
Tina, 1-night trip

10/10 Exceptional

Everything was satisfying but I must say that the breakfast buffet was exceptionally great. We were a party of 8 with 4 kids. The restaurant prepared a space for all of us sitting together.
Arum, 1-night trip

10/10 Exceptional

Great staff. Great facilities. Great onsen. Zero complaints at all.
Jeremy, 1-night trip

10/10 Exceptional

Good food great service
Anthony, 2-night trip

10/10 Exceptional

Amazing place
Jeetesh, 2-night trip

8/10 Very good

Almost Perfect

Love the view from my room and the shuttle service after check out. The food from the restaurant was AMAZING!!! Didn’t go in the onsen because of tattoos. Loved the breakfast. Downsides they only have a laundry service and not a laundry room.
2-night trip

10/10 Exceptional

Wonderful stay and relaxing
1-night trip

10/10 Exceptional

This hotel is just wonderful. A great view of the mountains and a nice break to relax in between Osaka and Tokyo. Would definitely recommend and would come back! The food was also delicious and the staff was very attentive to our family and kids!
Alejandra, 2-night trip

10/10 Exceptional

The spa and hot springs were fantastic!
Robert, 1-night trip

10/10 Exceptional

We like the room, hot spring and food.
Xuan, 2-night trip

10/10 Exceptional

The service was impeccable. Welcome drink is a nice touch. Room was huge and well appointed. Loved it.
Marisa, 2-night trip

10/10 Exceptional

Beautiful and calm
Giulia, 1-night trip

10/10 Exceptional

Excellent hotel! Food was great and staff was SO FRIENDLY and spoke great English. Rooms were incredibly spacious. We would stay here again!
Crystal, 1-night trip

10/10 Exceptional

Great for relaxing! Very quiet and beautiful views!
Diane, 1-night trip

10/10 Exceptional

This hotel is such luxury. We were a family of four and our room was so large it was amazing. The staff were wonderful and so helpful and we enjoyed our favourite meal of the trip in the sushi restaurant. Most definitely a highlight. Such a wonderful hotel we really enjoyed our stay and would highly recommend it.
Nicole, 2-night trip

10/10 Exceptional

The hot spring waters are excellent. It is quiet and they were very accommodating our early check in
Joan, 3-night trip

8/10 Very good

Good hotel in Hakone. Elegant
Carlos, 1-night trip

10/10 Exceptional

Great spa. Nice facilities
Joung, 1-night trip

10/10 Exceptional

This was an incredible place to stay. The area is beautiful and the hotel was great. The staff was so accommodating and there was a shuttle to take us too and from town, which was a life saver with the steep inclines. The onsen and spa were beautiful and we loved all of the complimentary items provided to us. We will absolutely stay again!
Victorya, 2-night trip

10/10 Exceptional

Loved it. Want to go back to stay again but longer
Elizabeth, 1-night trip

10/10 Exceptional

This hotel is absolutely stunning! The surroundings are breathtaking, with beautiful scenery that creates a peaceful and relaxing atmosphere. The food was exceptional—every dish was delicious and well-prepared. The service was top-notch, making the entire experience even more enjoyable. A perfect place for a getaway!
Yun, 1-night trip

8/10 Very good

The staff was very helpful and welcoming. We loved that they offered a free shuttle to areas around the hotel.
Marissa, 2-night trip

10/10 Exceptional

Amazing staff thank you!!
David, 2-night trip

10/10 Exceptional

Excellent place for a couple of nights. Convenient with shuttle to cable car and Gora station. Would recommend.
Jonathan, 2-night trip

10/10 Exceptional

Amazing

Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!
Margaret, 2-night trip