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Pan Pacific Suzhou

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Where to?

Dates

May 2026

13

June 2026

Exterior - Pan Pacific Suzhou (Suzhou)

Exterior - Pan Pacific Suzhou (Suzhou)

Lobby - Pan Pacific Suzhou (Suzhou)

Pagoda Suite | Down comforters, minibar, in-room safe, blackout drapes - Pan Pacific Suzhou (Suzhou)

Pagoda Suite | Down comforters, minibar, in-room safe, blackout drapes - Pan Pacific Suzhou (Suzhou)

Nestled near Shantang Street, Pan Pacific Suzhou offers a serene retreat with a garden and driving range. Enjoy international cuisine at one of the 4 on-site restaurants, unwind in the sauna or steam room, or take a refreshing dip in the seasonal outdoor pool. With free in-room WiFi and helpful staff nearby, this hotel is perfect for relaxation.

Wonderful

Popular amenities

Pool
Spa
Free WiFi
Restaurant
Air conditioning

Main amenities (12)

Daily housekeeping
4 restaurants
Indoor pool
Breakfast available
Outdoor tennis court
Fitness center
Sauna
Steam room
Seasonal outdoor pool
Room service
Spa services
Business center

Feel at home (6)

Children stay free
Television
Garden
Daily housekeeping
Laundry facilities
Blackout drapes/curtains

$80 total

includes taxes & fees

Jun 11 - Jun 12

Why we love this property

Work and play balance

Located in the city center, this hotel offers a business center and 11 meeting rooms. After work, guests can enjoy the sauna, steam room, or tennis court.

Dining delights

International cuisine served poolside, in gardens, or al fresco. Chinese delicacies available at another spot. The buffet breakfast starts days right.

Room options

Check availability for these dates

Tonight

May 13 - May 14

Tomorrow

May 14 - May 15

Down comforters, minibar, in-room safe, blackout drapes

Premier King

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Suite

Exceptional

64 sq m
1 bedroom
Sleeps 2
1 King Bed

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

Exceptional

32 sq m
Sleeps 2
2 Twin Beds

Deluxe King | Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

Exceptional

32 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Twin | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

Excellent

32 sq m
Sleeps 2
2 Twin Beds

Premier Balcony Suite | Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Suite

Exceptional

Garden view
68 sq m
1 bedroom
Sleeps 2
1 King Bed

View from room

Premier Balcony Twin

Garden view
36 sq m
Sleeps 3
2 Large Twin Beds

Premier Balcony King | Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

Exceptional

Garden view
36 sq m
1 bedroom
Sleeps 2
1 King Bed

Family Suite | Down comforters, minibar, in-room safe, blackout drapes

Family Suite

Garden view
64 sq m
2 bedrooms
Sleeps 3
1 Queen Bed and 1 Large Twin Bed

Family Two Bedrooms | Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

Exceptional

Garden view
2 bedrooms
Sleeps 4
2 Queen Beds

Family Triple Room | Down comforters, minibar, in-room safe, blackout drapes

Family Triple Room

Garden view
1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Bed

Premier View King | Down comforters, minibar, in-room safe, blackout drapes

Premier View King

1 bedroom
Sleeps 2
1 King Bed

Down comforters, minibar, in-room safe, blackout drapes

Two Bedroom Executive Suite

Exceptional

110 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Large Twin Beds

Premier View Twin | Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

1 bedroom
Sleeps 2
2 Large Twin Beds

Family King Room | Down comforters, minibar, in-room safe, blackout drapes

Family King Room

1 bedroom
Sleeps 3
1 King Bed

Premier King Grande | Down comforters, minibar, in-room safe, blackout drapes

Premier King Grande

Exceptional

1 bedroom
Sleeps 4
1 King Bed

Pagoda Suite | Down comforters, minibar, in-room safe, blackout drapes

Pagoda Suite

1 bedroom
Sleeps 2
1 King Bed

Down comforters, minibar, in-room safe, blackout drapes

Executive Suite

Sleeps 2

Lobby

Wu Gong Hall

Sleeps 6

Down comforters, minibar, in-room safe, blackout drapes

Triple Bedroom Executive Suite

Sleeps 6

Down comforters, minibar, in-room safe, blackout drapes

Two Bedroom Executive Suite

Sleeps 4

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Suite

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Executive Pagpda Suite

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Family Suite

Sleeps 3

Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

Sleeps 4

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Twin

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Room (Double Bed)

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Room (2 beds)

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Family Triple Room

Sleeps 3

Down comforters, minibar, in-room safe, blackout drapes

Premier View King

Sleeps 2

Premier King | Down comforters, minibar, in-room safe, blackout drapes

Premier King

Exceptional

32 sq m
Sleeps 2
1 King Bed

Down comforters, minibar, in-room safe, blackout drapes

Standard 2-bed Room

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

Sleeps 2

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Suite

Sleeps 2

Similar properties

Flat-screen TV

Parking available
Free WiFi
Restaurant
Air conditioning

$74 total

includes taxes & fees

May 17 - May 18

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About the neighborhood

259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

Panmen Scenic Area - 1 min walk - 0.1 km
Suzhou City Moat - 5 min walk - 0.5 km
Classical Gardens of Suzhou - 15 min walk - 1.3 km
Suzhou Park - 3 min drive - 3.1 km
Master of the Nets Garden - 3 min drive - 2.8 km

Getting around

Wuxi (WUX-Shuofang) - 46 min drive
Suzhou Railway Station - 13 min drive
Suzhou New District Railway Tram Stop - 25 min drive
Suzhou North Railway Station - 28 min drive
Renminqiao South Station - 9 min walk
Nanmen Station - 10 min walk
Sanyuanfang Station - 18 min walk

Restaurants

‪萃英园 Garden Brasserie - ‬10 min walk
‪铁手咖啡制造局Metalhands(沧浪亭店) - ‬16 min walk
‪藏书羊肉新市路店 - ‬13 min walk
‪85°C Bakery Café (85度C) - ‬8 min walk
‪朱新年点心店 - ‬11 min walk

About this property

Pan Pacific Suzhou

When you stay at Pan Pacific Suzhou, you'll be within a 10-minute drive of Shantang Street and Suzhou Museum. Guests can indulge in spa services, and 萃英园全日餐厅, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features an indoor pool, a fitness center, and an outdoor tennis court. Public transportation is just a short walk: Renminqiao South Station is 9 minutes and Nanmen Station is 10 minutes.

At a glance

Hotel size

- 336 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 6 PM
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
- Children aged 6 and younger eat free breakfast

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- Onsite parking limited
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
- Onsite garage

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
Room service (limited hours)

Traveling with children

Children stay free (see details)
Lifeguard on site

What to do

Tennis
Pool table
Table tennis

Working away

Business center
11 meeting rooms
Conference space (12917 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

3 buildings/towers
Built in 1999
Garden
Fitness center
Golf driving range on site
An indoor pool
Seasonal outdoor pool
Spa services
Outdoor tennis court
Sauna
Steam room
Banquet hall
Traditional architecture

Accessibility

Elevator
Elevator door width (inches): 47
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchairs available on site
Stair-free path to entrance

Room amenities

Be entertained

47-inch flat-screen TV
Satellite TV channels

Home comfort

Air conditioning
Minibar
Electric kettle
Bathrobes and slippers

Sleep well

Down comforter
Blackout drapes/curtains
Alarm clock
Bed sheets provided

Freshen up

Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone

Food and drink

Free bottled water
Free tea bags/instant coffee

More

Daily housekeeping
In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

萃英园全日餐厅 - This poolside buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

海天楼中餐厅 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

吴宫瑞面 - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.

Sun Ray禧禾意大利灵感餐厅 - This restaurant specializes in Italian cuisine and serves brunch and dinner. Open daily.

塔影咖啡 - Onsite café. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 68 for adults and CNY 68 for children
Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge of 50-percent of room rate

Children & extra beds

Rollaway beds are available for CNY 300.0 per day

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 9:30 PM
The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pan Pacific Hotel Suzhou

Pan Pacific Suzhou

Suzhou Pan Pacific

Pan Pacific Suzhou Hotel Suzhou

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Suzhou

Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou offer free cancellation for a full refund?

Yes, Pan Pacific Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pan Pacific Suzhou?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:30 PM.

Are pets allowed at Pan Pacific Suzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pan Pacific Suzhou?

Yes. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Check-out time is noon. Express check-out is available.

What is there to do at Pan Pacific Suzhou and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Pan Pacific Suzhou also has a steam room and a garden.

Are there restaurants at or near Pan Pacific Suzhou?

Yes, there are 4 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Pan Pacific Suzhou like?

Pan Pacific Suzhou is in Suzhou Old Town, a short 9-minute walk from Renminqiao South Station and 3 minutes' walk from Panmen Scenic Area.

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Pan Pacific Suzhou Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

What guests liked

Breakfast was a highlight with many reviewers praising its excellent spread and variety. (14 reviews)
The property is located next to a beautiful park with easy access and offers a lovely view from the balcony. (3 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Room

Taxi

Location

Verified

10/10 Exceptional

Apr 5, 2026

Superior Hotel in Great location with great amenities

Ehab, 2-night trip

Verified

10/10 Exceptional

Apr 19, 2026

Very good. Nice room and good breakfast

Cindy, 2-night trip

Verified

8/10 Very good

Dec 2, 2025

Clean room, helpful staff, and superb amenities!

Lim, 3-night trip

Verified

8/10 Very good

Jan 26, 2026

Well appointed room but a bit dates but that could be because they wanted to stay with the Chinese styled theme. Beautiful garden and scenic area for photos and check in if that's what you're into.

Johnny Chinh, 1-night trip

Verified

10/10 Exceptional

Dec 9, 2025

Very cool hotell. High class rooms and facilities.

Victor, 1-night trip

Verified

10/10 Exceptional

Dec 22, 2025

hotel looks like a palace and the garden is linked to a beautiful place of interest which hotel guests can gain free entry and also get 1 hour of complimentary ancient dressing

Joanelle, 2-night trip

Verified

10/10 Exceptional

Nov 10, 2025

Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc.

Michelle, 2-night trip

Verified

10/10 Exceptional

Dec 31, 2025

Spacious room with beautiful landscape environment

Suping, 2-night trip

Verified

8/10 Very good

Dec 13, 2025

Nice room. Staff are attentive. Good and clean room.

Leslie, 2-night trip

Verified

10/10 Exceptional

Jan 4, 2026

The hotel location is excellent. Its garden style makes it unique and gorgeous. The room is spacious and super clean. The bed is very comfortable. The restaurants serve high quality food for reasonable prices. All staff members are very friendly and attentive. They try to help you with anything you need.

Xianzhong, 2-night trip

Verified

10/10 Exceptional

Oct 21, 2025

Room was super clean. Staffs were friendly and helpful. Will definitely come back to this hotel in future when re-visiting Suzhou.

Julie, 2-night trip

Verified

10/10 Exceptional

Sep 23, 2025

So beautiful hotel, the room was every clean with beautiful balcony and garden view, hai tien lo restaurant dining was delicious, and I want specially thanks 谈星余，郑明泽，孙智慧，非常感谢他们的热情专业的服务态度。

Jie, 3-night trip

Verified

10/10 Exceptional

Apr 13, 2025

Excellent breakfast and services, serene atmosphere surrounded by the garden

Fan, 2-night trip

Verified

10/10 Exceptional

Sep 20, 2025

Historical hotel but recently refurbished! All facilities that might be expected and a wide variety of choice for breakfast. Situated as part of the Panmen gardens and free entry with your room key!

Graham, 2-night trip

Verified

10/10 Exceptional

Dec 14, 2025

Helpful staff and the reception is really helpful for my courier pick up. Helped me call the courier to check since I do not have local number. Nice breakfast, Huge hotel

Koh, 3-night trip

Verified

10/10 Exceptional

Dec 10, 2024

Hospitable staff, neat room and great location.

Nicholas, 1-night trip

Verified

10/10 Exceptional

Sep 20, 2025

We are a family of four with two kids, 11 and 7. We enjoyed staying at the hotel. The room is clean and organized, the food at hotel restaurant is great plus there’s an indoor and outdoor swimming pool.

Olivia, 4-night trip

Verified

10/10 Exceptional

Mar 27, 2025

A grand hotel that is as much a sight seeing spot by itself as the rest of Suzhou.

Loh, 2-night trip

Verified

10/10 Exceptional

Nov 3, 2025

The room is clean. Environment good. The caretaker is excellent, especially Li Qin.

Xi, 5-night trip

Verified

10/10 Exceptional

Jul 17, 2025

Very pretty and the service is good also!

WENJING, 3-night trip

Verified

10/10 Exceptional

Sep 23, 2025

Spacious and clean room. Helpful and friendly staff. Restaurants inside hotel were good. Beautiful architecture. Balcony has great view to a beautiful park. Right next to an attraction of old tower and park.

Kelvin, 2-night trip

Verified

10/10 Exceptional

Jun 13, 2025

Room is excellent,with nice shower,big gardens

Hotel view

Lobby entrance

Robot service

JiaQing, 1-night trip

Verified

10/10 Exceptional

Feb 29, 2024

Beautiful architecture and delicious breakfast buffet

Gennie, 2-night trip

Verified

10/10 Exceptional

Apr 10, 2024

Amazing hotel.

Amazing hotel, with access to very pretty gardens (day or night).

Alan, 2-night trip

Verified

10/10 Exceptional

Jan 17, 2026

⭐️⭐️⭐️⭐️⭐️ Wow—an absolutely stunning stay at Pan Pacific Suzhou! The hotel is breathtaking, especially the classical Chinese gardens—peaceful, elegant, and incredibly beautiful. Walking through the grounds feels like stepping into a painting. The staff are genuinely warm, attentive, and super helpful, making the whole experience effortless and welcoming. One of the highlights was renting a hanfu dress directly at the hotel. The collection is gorgeous, with so many beautiful styles to choose from, and the service was truly professional—from fitting to styling. It made the entire experience feel authentic and special. Everything about this stay was amazing. Highly, highly recommended! 🌸

FELICIA, 1-night trip

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