The Minster Hotel York

The Minster Hotel was just what was needed.very comfortable and clean, and a very convenient location for sights, hospitality and transport. The staff were courteous and helpful, and managed to maintain all Covid restrictions excellently. All in all, I was very pleased with my stay; would definitely stay again.

Stayed hear quite a few times as of always excellent service and friendly staff

Lovely relaxing stay. Hotel is well set up for Covid safety. My only gripe... I think the car park should be included in the room rate.

A very friendly team of staff. They are very genuinely helpful. The breakfast was very organised under the Covid restrictions. Very clean, tidy and welcoming. We will definitely come again

The hotel is in a fabulous location, 5 minutes walk from the centre and seemed safe to walk around at night with no issues. There's at least 3 pubs within a couple of minutes' walk which do dinner and all were friendly. The room was, perhaps a little dated, but it had all the amenities required, was a good size and very clean. The bed was very comfortable and the bathroom had a decent shower. It was a little bit noisy as creaky floors meant you could hear neighbours walking around & opening cupboards, but this was nothing major. Most of the staff - especially the morning receptionist - were really friendly. The breakfast was great, lots of food and well cooked, and was brought to our room exactly at the time we'd ask for. I think the staff are doing a wonderful job of working around the current restrictions and difficulties and cannot complain at all. The only small niggle wasn't the hotel's fault - the Hotels.com app didn't show that there was a £5 charge for using the car park when you don't book directly at the hotel. I feel this should be made more obvious.

Reliable and safe hotel in the current climate, good service throughout, well located within York and safe parking. Well done!

As good as it could be under the COVID restrictions. Delightful hotel very nice staff! Central location a great asset.

Excellent location and very friendly staff. Nice size bedroom and huge bed, all very clean.

Lovely family run hotel close to Minster with very friendly staff. Very good breakfasts. Very comfortable beds and pleasant decor. Private car park with security gate. Would definitely return.

Great stay in a comfortable hotel in a great location with friendly, helpful staff. We ordered breakfast to our room and it came on time and nice and hot. The room was spotlessly clean and we will definitely stay again. Thanks to you all for making our stay such a pleasure.