Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
Alejandro Serrano Aguilar Stadium - 18 min walk - 1.5 km
Mall del Rio - 6 min drive - 3.4 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 5 min drive
14n - Antonio Borrero Station - 2 min walk
Luis Cordero (Hermano Miguel) Station - 2 min walk
Gaspar Sangurima Tram Station - 7 min walk
Terminal Terrestre Station - 19 min walk
Unidad Nacional Tram Station - 22 min walk
Restaurants
Negroni - 3 min walk
El Confesionario - 3 min walk
Hot Dog del Tropical - 5 min walk
Balcon Quiteño - 5 min walk
Raymipampa - 3 min walk
About this property
El Dorado Hotel
Enjoy your visit to Cuenca with a stay at El Dorado Hotel. Guests can indulge in massages, and Goda serves Asian cuisine. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this Art Deco hotel. Public transportation is close by: Gaspar Sangurima Tram Station is just 7 minutes by foot.
Languages
English, French, Spanish
At a glance
Hotel size
52 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured, covered onsite self parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
Spa services
Sauna
Steam room
Banquet hall
Art Deco architecture
Accessibility
Elevator
Room amenities
Be entertained
LED television
Premium satellite channels
Home comfort
Heating
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Memory foam mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Goda - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Fogo Grill and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Also known as
El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca
Frequently asked questions
Does El Dorado Hotel offer free cancellation for a full refund?
Yes, El Dorado Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Dorado Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Dorado Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at El Dorado Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at El Dorado Hotel and nearby?
El Dorado Hotel has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near El Dorado Hotel?
Yes, Goda offers Asian cuisine.
What's the area around El Dorado Hotel like?
El Dorado Hotel is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 4 minutes' walk from New Cathedral of Cuenca.
El Dorado Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 26, 2024
MARGARETE
MARGARETE, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 11, 2024
Walter
Walter, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
May 14, 2024
CL
CL, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2024
It was very nice as always
John
John, 2-night romance trip
Verified Expedia guest review
6/10 Good
Jan 3, 2024
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Anna
Anna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2023
Donald
Donald, 3-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 14, 2023
Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.
Arturo
Arturo, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2023
The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...
Jose
Jose, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2023
El staff muy agradable, pienso que deberían tener una tarifa especial en este momento mientras el ascensor principal esta en mantenimiento pues si es incómodo movilizarse en el ascensor de carga. Pero fue una buena estadía, si volveríamos
Emilia
Emilia, 1-night family trip
Verified Expedia guest review
2/10 Poor
Jun 27, 2023
I paid for a room with a city view. You know the ones like on their pictures. I was put into a room that was the size of a closet. So I complained and showed him what I paid for and then I got a room with a view a rooftops nothing else. And then I was charged on the way out for things. I didn’t even use like the alcohol that I don’t drink.. if you read this, I think you can figure out the rest!
Rick
Rick, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 28, 2023
Great staff
John
John, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2023
Older but well maintained. Close to shopping and dinning.
javier
javier, 2-night family trip
Verified Expedia guest review
4/10 Fair
Apr 17, 2023
I will not return, there are better options around
Jorge
Jorge, 2-night family trip
Verified Travelocity guest review
10/10 Exceptional
Feb 18, 2023
The staff went above and beyond during are extended stay to make sure we were comfortable. I was there for eye surgery and they made sure my stay was as smooth as possible.
John
John, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 7, 2023
Room service food from Goda was excellent …
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 5, 2023
Rafaele
Rafaele, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Jan 24, 2023
Victoria
Victoria, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 14, 2023
Excellent choice
Excellent stay for many reasons. Great staff, great location, excellent breakfast, close to all restaurants and shops, safe.
Alvin
Alvin, 2-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Jan 9, 2023
Gregory
Verified Expedia guest review
10/10 Exceptional
Dec 30, 2022
Michael
Verified Expedia guest review
6/10 Good
Nov 12, 2022
Paul
Paul, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 20, 2022
excellent service
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2022
Muy exelente
Franklin
Franklin, 2-night family trip
Verified Hoteles.com guest review
2/10 Poor
Oct 1, 2022
They charge me more for what I paid to Expedía
Pedro
Pedro, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2022
Very well located and well maintained property with excellent staff.