A friend of mine & I brought our girls here to celebrate my daughter's birthday. We had a suite so the girls could have a girls' night, using the pool & hot tub which they loved, & then spent the rest of the time hanging in the room & playing games etc. The pool was the perfect temp - not too cold. The next morning, my friend took her girls down to breakfast at about 9:30, while my daughter & I stayed in the room. About 5-10 minutes later, the door opened & I walked around the corner to see if they needed help. However, it was not our friends entering the room, it was housekeeping. No knock, no announcement, nothing. When the woman saw me, she said she was coming to see if we needed towels or trash taken out. She did not have towels in her hand & this was an hour & 1/2 before checkout. Since when does housekeeping come to doors asking if you need towels? Usually you call them & they come knock on your door, announce themselves & have towels in hand. What if everyone had left while I was in the shower, so the safety bar lock wasn't able to be put on, or I had walked out in a towel thinking I was alone in the room? In this case my child was with me, so she would've been alone if I was showering, while a stranger just walked right in. It was very odd to say the least & I reported it to the front desk at checkout. The room & facilities were nice, just beware & take your personal belongings with you when leaving the room & keep the bar lock on at all times.