6/10 Bueno
19 jul. 2025
Could use work for sure but it was okay
Upon getting to the hotel the lady at the front desk was nice and greeted us explained the breakfast times and checkout time everything was fine. We drive to the other side of the building I helped my 3 young kids out of the car and grabbed a couple bags to bring in, we got to the room and no matter what we did the keys didnt work so I had to drive back around and tell the lady they dont work she asked if I tried going slowly I said yes even had my daughter try and nothing worked she goes yeah you need to go super slow but heres new keys and told me shed meet me at the room to make sure we got in. Finally it worked but you guessed it once again the keys didnt work in fact I booked a stay for 3 days NONE OF THE DAYS WE WERE THERE THE KEYS WORKED MORE THAN ONE SINGLE TIME. In fact I had seen a man working the desk at night and I said this is the 3rd time I've needed to get another key made this is getting to be ridiculous his response was "yeah well when I started here this place was like a 3 start hotel now it's a 2 but heres another key sorry" It was super inconvenient and frustrating especially being out all day doing things with the kids and lots of driving to come back to the room to find the door key doesnt work. Breakfast was ok could be better and couldve had some more options, the waffles were pretty good except there was only 1 machine working due to the overnignt staff being too lazy to clean it so they stuck a out of order sign on it so nobody uses it.
Shauna
Shauna, viaje de 3 noches en familia
Opinión verificada de un huésped de Hoteles.com