In the heart of Palermo, Hotel Europa offers a warm atmosphere with a restaurant, bar, and business center. Enjoy in-room WiFi, express check-out and check-in services while making use of the banquet hall or meeting room - previous guests rave about the helpful staff.
Palermo Palazzo Reale-Orleans Station - 13 min drive
Palermo Notarbartolo Station - 18 min walk
Giachery Station - 15 min walk
Fiera Station - 24 min walk
Imperatore Federico Station - 28 min walk
Restaurants
Bioesserì by Natura si - 3 min walk
Caffè Centro Città - 3 min walk
La Sgrigno Di Donna Rosa - 1 min walk
Italo - 3 min walk
Chiosco Mediterranean Bar - 1 min walk
About this property
Crisol Europa
Crisol Europa puts you in a great location, within a 15-minute walk of Via Roma and Teatro Massimo. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Palermo Harbour and Ballaro Market are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Giachery Station is 15 minutes away.
At a glance
DONE
Hotel size
73 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
What to do
Scooter/moped rentals nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Renovations and closures
The property is closed between April 6 and May 31.
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Europa Palermo
Hotel Europa Palermo
Hotel Europa
Crisol Europa Hotel
Crisol Europa Palermo
Crisol Europa Hotel Palermo
Frequently asked questions
Is Crisol Europa currently open?
The property is closed between April 6 and May 31.
Does Crisol Europa offer free cancellation for a full refund?
Yes, Crisol Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crisol Europa?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Crisol Europa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-in is available.
Are there restaurants at or near Crisol Europa?
Yes, there's an onsite restaurant.
What's the area around Crisol Europa like?
Crisol Europa is in Politeama, a short 10-minute walk from Via Roma and 13 minutes' walk from Teatro Massimo.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.6
Location
8.0
Staff & service
6.8
Property conditions & facilities
Popular mentions
Breakfast
Service staff
Room
Budget
Shower
Cities
Location
Reviews
Verified
10/10 Exceptional
Oct 22, 2025
The breakfast was superb and staff was attentive.
Joe
Joe, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
A great hotel that is convenient for airport bus ans not that far a walk to city center..
Kevin
Kevin, 2-night trip
Verified
8/10 Very good
Aug 1, 2024
Nice Hotel, great location, good service.
Katja
Katja, 3-night trip
Verified
8/10 Very good
Oct 15, 2025
The room was surprisingly spacious
Gordon
Gordon, 3-night trip
Verified
10/10 Exceptional
Aug 18, 2024
We had a great stay at this hotel. Breakfast was plenty, with choice of sweet and salty, found free parking in front of hotel, and room was big and clean.
Great value for the price!
Viktoria
Viktoria, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2024
Will stay their again
Great location near everything. Away from old city buzz.
Rene
Rene, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2024
We had a wonderful experience at this hotel, despite reading a few negative reviews.
Very good value for money.
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Mar 19, 2025
Great location away from busy tourist area. Food store near by. Train station only 8 minutes away. Great selection of restaurants around. Newspaper stand to buy bus pass two corners away. Would definitely go again
Rene
Rene, 2-night trip
Verified
8/10 Very good
Aug 5, 2023
Despite its conditions (very old building and hotel not maintained well) it’s comfortable
Mariano
Mariano, 1-night trip
Verified
8/10 Very good
Jan 13, 2025
The hotel is dated and in need of renovation. On the other hand prices are convenient, rooms are large and confortable, and the location is very good. The staff is excellent and very professional: a special thanks to the receptionists and to the cleaning lady (Rosa) for being so kind and effective.
Alessandro
Alessandro, 10-night trip
Verified
6/10 Good
Oct 7, 2024
Good
The location of the hotel was very convenient. The shuttle bus coming from the airport stops at liberta croci not far from the hotel . The room was quiet big with lots of storage space, with a fridge and safe.
The bathroom was clean and spacious. The breakfast was good with fresh fruit every day , The hotel is kept clean, I definitely would stay here again.
This is a 3 star hotel as stated on the website .
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 20, 2024
Right next to a very upscale street Liberty Avenue. Our room was cleaned every day. It had a fridge but the fridge didn't wo4j
Cheryl
Cheryl, 5-night trip
Verified
8/10 Very good
Oct 18, 2024
Pros: cheap price, decent location with a 10 minute walk to the historic center, relatively easy to find parking nearby. Friendly staff.
Cons: not the most modern room. Sound insulation was poor. Breakfast wasn't up to standard; the orange juice was bland at best.
All in all a decent choice given the price.
Anton
Anton, 2-night trip
Verified
8/10 Very good
Oct 2, 2024
Although dated,the facilities were functional and the room was clean
Space between the shower and toilet was minimal so someone with mobility problems would need to take extra care.
Sadly ,the soundproofing between the room and next door was extremely poor with intrusive noise for some of the late evening
Breakfast included a reasonable variety of plentiful food though nothing hot (but it was Continental !)
Away from the historical centre but not by much and easily accessed by bus
You buy a 2 3 4 or 5 day ticket from tobacconists or dedicated kiosks
The multi use ticket is fully inserted into a machine behind the driver and is popped back out for you to retrieve
The route the bus takes is displayed at each bus shelter
James
James, 4-night trip
Verified
2/10 Poor
Jan 22, 2026
Bad staff, room, and amenities.
Bryan
Bryan, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2022
The breakfast was excellent, exceeding my expectations for a budget hotel.
Robert
Robert, 1-night trip
Verified
8/10 Very good
Oct 14, 2023
Convenient hotel
Mariano
Mariano, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2023
We were satisfied
Very good hotel for your price.
Very good breakfast, clean, in the modern part of the city.
Ivo
Ivo, 3-night trip
Verified
8/10 Very good
Sep 16, 2023
Decent room just dated. Great area with lots of food and shopping options around
David
David, 3-night trip
Verified
8/10 Very good
Jun 23, 2023
Super City Central
'70 Hotel; perfect city center; good and friendly service; great breakfast
Verified traveler
3-night trip
Verified
8/10 Very good
May 2, 2024
The area was very nice, close to the centro historico.
The bed was super hards, very noisy neighborhood.
Staffs were very helpful and respectful.
Alejandro
Alejandro, 1-night trip
Verified
10/10 Exceptional
May 22, 2025
Great place to say steps away from the major tourist center. Front desk, specially alexandro, were very friendly and helpful. Customer service was top notch. Room was comfortable, although some furnishings is dated.. Only negative was we didn't like the toilet flush mechanism.
Kevin William
Kevin William, 4-night trip
Verified
6/10 Good
Aug 12, 2024
This hotel is VERY outdated.
Kimberly
Kimberly, 2-night trip
Verified
6/10 Good
Sep 15, 2025
The property is old , room are totally open for sound and noice , you can listen the neighbor room like they are in your room .
The company need to invest some money and renovate it .