My family and I checked into the hotel on June 13, 2025. For the most part, our stay was uneventful. However, on the final night, I noticed a discrepancy on our bill: we appeared to be charged for two rooms, despite having only reserved and occupied one. I approached the front desk to address the issue. When I explained the concern to the clerk on duty, he insisted that I had booked two rooms. I calmly tried to clarify that this was not the case, but he became increasingly frustrated and hostile. Sensing the situation was escalating, I began recording the interaction on my phone. This action appeared to aggravate him further, and he struck the phone out of my hand. At that point, I informed him I would be contacting the police and proceeded to call the authorities. State troopers arrived, documented the incident, and filed a report, but unfortunately, their involvement did little to resolve the issue. The next morning during checkout, I spoke with the manager, who requested a copy of the video. However, to my knowledge, no corrective action was taken, nor was any follow-up provided. When I later inquired about the outcome of the situation, I was told that due to labor laws, they could not disclose any information. Given the severity of the incident and the lack of accountability or resolution, I will not be returning to this hotel and cannot, in good conscience, recommend it to others.