At HOTEL EL DORADO, upscale comfort meets convenience. Begin your day with a breakfast buffet and stay connected with in-room WiFi. When you're on the go, take advantage of dry cleaning/laundry services and 24-hour business center.
Catedral de la Santisima Concepcion - 8 min walk - 0.8 km
Casa del Arte - 10 min walk - 0.9 km
Parque Ecuador - 13 min walk - 1.2 km
University of Concepcion - 14 min walk - 1.3 km
Getting around
Concepcion (CCP-Carriel Sur) - 17 min drive
Biobío Station - 9 min drive
Lorenzo Arenas Station - 11 min drive
Concepción Station - 17 min walk
Restaurants
Mamut Mall del Centro. - 2 min walk
Cassis - 2 min walk
Roggendorf - 3 min walk
Mamut Restaurant - 2 min walk
Wofoo Gourmet - 3 min walk
About this property
HOTEL EL DORADO
When visiting Concepción, HOTEL EL DORADO is a great choice to consider. Free perks include WiFi, self parking, and buffet breakfast daily between 7:30 AM and 10:00 AM.
At a glance
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Hotel size
97 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas (15-device limit)
Free WiFi in rooms (15-device limit)
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:00 AM
Snack bar/deli
Working away
24-hour business center
3 meeting rooms
Conference center (2422 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Area rugs in room
Room amenities
Be entertained
40-inch plasma TV
Cable TV channels
Home comfort
Heating
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi (15-device limit)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HOTEL EL DORADO Aparthotel
HOTEL EL DORADO Concepción
HOTEL EL DORADO Aparthotel Concepción
Frequently asked questions
Does HOTEL EL DORADO offer free cancellation for a full refund?
Yes, HOTEL EL DORADO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL EL DORADO?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HOTEL EL DORADO?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL EL DORADO?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at HOTEL EL DORADO?
No, this hotel doesn't have a casino, but Casino Marina del Sol (8-min drive) is nearby.
What's the area around HOTEL EL DORADO like?
HOTEL EL DORADO is in the heart of Concepción, a short 4-minute walk from Plaza de la Independencia and 6 minutes' walk from Catedral de la Santisima Concepcion.
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Reviews
HOTEL EL DORADO Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Amenities
9.6
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 28, 2026
Outstanding customer service, friendly staff, nice, clean rooms in excellent condition (I’ve stayed 3 times in 3 different rooms), great breakfast, great restaurant, excellent location with everything you need right outside the door.
Amy J
Amy J, 4-night trip
Verified
8/10 Very good
Apr 20, 2025
Traditional hotel in the civic center of Concepción. 24 hours garage/courtyard parking. Friendly staff, clean hotel, while room with carpet. Old bed/soft mattress.
Thomas Andre
Thomas Andre, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2024
Unique experience
This hotel was not what we expected. It is older and it shows. Still, the beds were comfortable. The rooms are very clean. The staff are great! We liked the food very much. We stayed only one night but it was memorable.
Shawn
Shawn, 1-night trip
Verified
8/10 Very good
Nov 22, 2024
We arrived before checkin and were allowed to get in our room, nice after a long flight. Parking was easy off the street and in a secure lot and the bellman helped us with our bags right away. At night a nearby restaurant was a great choice to walk to and there was a bank across the street to get a good exchange from US $ to pesos. The next night we ate at the hotel restaurant which was fine. Their breakfast each morning started our day’s adventures.
Julita
Julita, 2-night trip
Verified
8/10 Very good
Jan 12, 2025
Hotel El Dorado is a bit run down but honestly is a fine value for the money. Our beds were comfortable and the sheets clean. The breakfast was not great but had enough options for most. The hotel is on one of Concepcion’s central streets, but it wad not particularly lively during our weekend nights there. Oh, there is no air conditioning, but a window opens in each room, and that was good enough.
Timothy
Timothy, 2-night trip
Verified
6/10 Good
Sep 1, 2023
Very nice people. The bed was very comfortable. The bathroom is setup pretty crazy. The radiator on the wall is right next to the toilet. I where are you could easily get burned on. Because the control valve is stripped off. Between the tub door, able to close the door. The radiator in the back is to fall off the wall control the heat on them also.
Philip
Philip, 2-night trip
Verified
10/10 Exceptional
Dec 26, 2025
The hotel was amazing! Rocio at the front desk was incredible and the waiters are as well. We had an amazing trip
Cyndal
Cyndal, 11-night trip
Verified
8/10 Very good
Nov 20, 2025
The room was clean. The staff was very friendly and helpful. Good location. Good WiFi connection. Good breakfast. Overall, a pleasant experience.
Jesus
Jesus, 8-night trip
Verified
4/10 Fair
Feb 15, 2026
Dirty, no air conditioner, too noisy second floor, horrible steet view. Of course is ok if you need to save money.
Constanza
Constanza, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2025
Best to stay in Downtown Concepcion.
Compare to El Araucano this has a real parking lot.
That's what make the difference.
Mauricio
Mauricio, 1-night trip
Verified
8/10 Very good
May 3, 2023
Breakfast was a bit underwhelming. Staff were friendly and courteous.
Henry
Henry, 2-night trip
Verified
10/10 Exceptional
Apr 16, 2024
Excellent staff. Very attentive.
THOMAS
THOMAS, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2024
It's amazing!!!
Nayana B
Nayana B, 4-night trip
Verified
6/10 Good
Jan 27, 2024
Terrible Wi-Fi connection, and customer service
Wi-Fi connection at my room was terrible, and when I communicated this to the front desk, they did not believe me, saying that nobody else has complained. I won’t recommend it!
Yun Sil
Yun Sil, 5-night trip
Verified
8/10 Very good
Apr 29, 2026
Boa hospedagem para períodos curtos.
Equipe de funcionários excelente.
Café da manhã razoável.
Ari Rodrigo
Ari Rodrigo, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Un lugar muy buen ubicado, limpio, personal muy amable. A futuro sugiero poner doble vidrio en las piezas porque el ruido nocturno de los alrededores es increíble. Desayuno muy bueno. Voy por trabajo asi que los alrededores no me interesan mayormente.
Victor
Victor, 2-night trip
Verified
2/10 Poor
Feb 9, 2026
Pésima atención al cliente, maltrato y deficiencias en el servicio – Reserva Hotels.com
A la Gerencia del Hotel El Dorado Concepción:
Por la presente, presento un reclamo formal en contra de la recepcionista Rocío Guevara, por su comportamiento inaceptable, falta de ética profesional y altanería durante nuestra estancia iniciada el pasado 7 de febrero de 2026.
Detalle de los hechos:
Trato irrespetuoso y falta de soluciones: Al momento de nuestro arribo, la Sra. Guevara se comportó de forma hostil y prepotente. Ante nuestra demora por fuerza mayor (múltiples accidentes y congestión extrema en la ruta Santiago-Concepción), su respuesta fue recriminar de forma altanera que "no hubiéramos llamado", ignorando que la reserva ya se encontraba totalmente pagada.
Cuestionamiento del canal de venta: La recepcionista cuestionó de manera impertinente por qué no reservamos directamente con el hotel, denostando el uso de la plataforma Hotels.com. Es inaceptable que un funcionario hostigue al cliente por utilizar canales oficiales de venta que el propio hotel pone a disposición para su oferta comercial.
Asignación de habitación en represalia: Si bien finalmente se nos entregó habitación, se percibió una clara actitud de revancha. Se nos asignó una habitación en condiciones deplorables: de tamaño reducido, sin aire acondicionado, con una contaminación acústica insoportable proveniente de la recepción y con un flujo constante de agua, (ruido de cañerías/filtración) q impidió el descanso
PAULA
PAULA, 2-night trip
Verified
8/10 Very good
Jan 2, 2026
Estuvo bien
Paulo
Paulo, 1-night trip
Verified
6/10 Good
Dec 29, 2025
Las camas no son muy confortables
Lorena
Lorena, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
El personal a cargo de la recepcion muy atentos, el personal de aseo impecable, en especial al señor a cargo cafeteria una gran persona, genial la estadia.
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Nov 22, 2025
La hanitacion barbarba y la atencion de los los chios,tiernos y muy atentos
victor hugo
victor hugo, 2-night trip
Verified
8/10 Very good
Oct 31, 2025
habitacion antigua pero bien mantenida, deayuno impecable, agradable en general
Rodrigo
Rodrigo, 1-night trip
Verified
4/10 Fair
Oct 21, 2025
Quarto muito claro sem blackout, cama e travesseiros desconfortáveis. Banheiro muito antigo.
Guilherme
Guilherme, 7-night trip
Verified
6/10 Good
Jun 7, 2025
Hotel sem grandes destaques, mas em condicoes e staff atencioso.
Diego
Diego, 1-night trip
Verified
10/10 Exceptional
May 30, 2025
me encanto personal amable y el desayuno maravilloso.