The staff were absolutely AMAZING! We arrived an hour before check in, and they accommodated us without any hassle. As two college girls staying here, we never once felt unsafe walking around at any point, night or day. The AC worked FANTASTIC, and we actually were cold a couple of the nights. The one thing I will say is that the entire bathroom wall between the bathroom and the bedroom was semi-opaque glass, which was a bit awkward as two friends staying together and i could anticipate this being a problem if the room is occupied by a family. But 10/10 stay!! Abby especially was amazingly helpful and greeted us by name every morning/evening when she saw us. I would definitely stay here again and recommend it to anyone who wants a safe, welcoming space to return to every night!