I live locally and needed a room at the last minute. I checked in around 10:00 PM, clearly tired, and the front desk clerk was absolutely wonderful—kind, helpful, and accommodating. She made sure I had ice, snacks, and anything else I might need to be comfortable, which I truly appreciated.
The bed was very comfortable, and I finally got some much-needed rest… until about 8:30 AM when I was abruptly woken up by a loud knock at the door. It was housekeeping, asking when I planned to check out—even though checkout time isn't until 11:00 AM. I had only been asleep a few hours and was surprised by the early interruption. In hindsight, I should have put the "Do Not Disturb" sign on the door, but I didn’t expect housekeeping to be knocking that early.
Aside from the unexpected wake-up and the interruption to my sleep, my overall experience with the front desk staff was excellent.