Discover Hotel San Marco, where cycling enthusiasts and relaxation seekers unite. Unwind at the poolside bar or coffee shop, explore the garden, and enjoy a breakfast buffet. With free in-room WiFi and multilingual staff available 24/7, you'll feel right at home.
When you stay at Hotel San Marco, you'll be within a 15-minute walk of Basilica of San Frediano and Piazza dell'Anfiteatro. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
42 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Free offsite parking within 33 ft
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekend mornings 7:00 AM–10:00 AM
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
What to do
Private winery tours
Winery release events
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Scooter/moped rentals nearby
Skydiving nearby
Ziplining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1992
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Seasonal outdoor pool
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Accessible airport shuttle
Raised toilet seat
Lowered electrical outlets in bathroom
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Select Comfort mattress
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way, maximum occupancy 4)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between November 1 and March 31.
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for EUR 18 per night
Rollaway beds are available for EUR 40 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8 PM
The seasonal pool is open from April to October
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
State tax ID - 01306970466
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca
Frequently asked questions
Is Hotel San Marco currently open?
The property is closed between November 1 and March 31.
Does Hotel San Marco offer free cancellation for a full refund?
Yes, Hotel San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel San Marco?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8 PM.
Are pets allowed at Hotel San Marco?
Yes, dogs are welcome. There's a charge of EUR 8 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel San Marco?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel San Marco?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at Hotel San Marco?
Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel San Marco and nearby?
Have fun with nearby activities like hiking, horseback riding, and mountain biking. Additional recreation nearby includes spelunking, ecotours, and segway rentals. Enjoy amenities like a seasonal outdoor pool and a garden.
What's the area around Hotel San Marco like?
Hotel San Marco is in Lucca Historical Center, a short 6-minute walk from Walls of Lucca and 15 minutes' walk from Piazza dell'Anfiteatro.
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Reviews
Hotel San Marco Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.8
Location
9.8
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a wide variety of options and exceptional service. (27 reviews)
The pool area was a lovely and relaxing spot, perfect for a cooling dip and offering waiter service. (12 reviews)
Free public parking is conveniently located right in front of the property. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Lobby
Breakfast
Pool
Wines
Beer
Walking
Bar
Reviews
Verified
10/10 Exceptional
Nov 14, 2025
Friendly and very helpful staff; the location to the central city was convenient; convenient free parking.
Deborah
Deborah, 1-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Comfortable and quiet hotel. The staff was outstanding and very helpful.
Donna
Donna, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
The staff were very friendly and attentive. Short walk to city walls. Excellent accommodation, would highly recommend.
Kathryn
Kathryn, 3-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Excellent hotel in a great location with courteous and helpful staff
Leo
Leo, 3-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Breakfast was good, a lot of variety. Staff were excellent. Location perfect and only a short stroll into the city. Would recommend this hotel to friends
Kathryn
Kathryn, 3-night trip
Verified
10/10 Exceptional
Oct 29, 2025
The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Modern hotel within easy walk of Lucca city wall and city. Very nice pool.
Lawrence
Lawrence, 2-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Breakfast buffet and service was outstanding.
June
June, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2025
I would recommend Hotel San Marco to anyone visiting Lucca. It was a great choice for exploring and enjoying the walled city. Staff is friendly, knowledgeable and helpful.
John
John, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Staff was extremely frendly and polite, they really take cafe of clients.
Jari
Jari, 5-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Thoroughly enjoyed my stay at Hotel San Marco
The staff at every level were accommodating and pleasant. The hotel was very clean and well maintained with excellent linens and towels. The garden was lovely the perfect place for a quiet drink or dinner. Would highly recommend this conveniently located property.
Sybil
Sybil, 3-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Lucca by the pool
Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Lina
Lina, 2-night trip
Verified
8/10 Very good
Jul 19, 2025
Lovely place to stay and a short walk to centre
Everything was good. Breakfast, facilities, room etc all very good. Staff were great
Kathy
Kathy, 2-night trip
Verified
10/10 Exceptional
Aug 30, 2024
Great location and staff
Rooms were clean and comfortable beds and pillows
Highly recommended
emily
emily, 2-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Great days in Lucca at Hotel San Marco
Fantastic little hotel with the most service minded, hospitable and friendly staff I have ever encountered on my travels. Highly recommended.
Stian
Stian, 6-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Love Hotel San Marco
From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Sensational service from a wonderful family
Ethan
Ethan, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2025
Great stay
The staff was extremely warm and welcoming! Everything was clean and comfortable.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jul 10, 2024
Location to the city was great , and the staff were very welcoming
Philip
Philip, 2-night trip
Verified
10/10 Exceptional
Oct 10, 2024
Clean, convenient, friendly staff, good breakfast.
Charles
Charles, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Breakfast was excellent. Nice staff, location. No vineyards here. But close to the city wall, and gates. 10 minutes walk to central historic district.
Eduardo
Eduardo, 4-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Fantastic
Loved our stay and looking forward to coming back in 9 days time. Probably the friendliest and most welcoming hotel that we have ever stayed in, staff are a real credit to you.
John
John, 2-night trip
Verified
8/10 Very good
Apr 29, 2025
The staff were brilliant.
Roger
Roger, 3-night trip
Verified
10/10 Exceptional
Oct 24, 2024
very friendly hotel personnel!
TADEUSZ
TADEUSZ, 5-night trip
Verified
10/10 Exceptional
Sep 14, 2025
September 2025
Absolutely fantastic.close to Centro storico, yet quiet annd secluded. Everyone went out of their way to make my stay perfect. And it was, didn’t want to leave.