Experience the vibrant energy of Madrid at Sercotel Gran Hotel Conde Duque, with shopping on site and a salon de te serving local cuisine. Indulge in a rejuvenating massage or explore nearby Royal Palace of Madrid and Puerta del Sol. The hotel's helpful staff have made many guests feel right at home.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
Room service
Coffee shop/cafe
Babysitting
Conference center
Business center
Meeting rooms
Train station pick-up service
For families (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is $127
$127
$140 total
includes taxes & fees
Jun 28 - Jun 29
Why we love this property
Delicious dining options
Experience local cuisine at the restaurant, sip drinks at the bar, or visit the cafe. This hotel offers a tasty buffet breakfast to start the day.
Sleep sanctuary
Premium bedding, down comforters, and memory foam mattresses create dreamy sleep experiences. Pillow menus and blackout drapes seal the deal.
Art Deco elegance
Marvel at the Art Deco architecture of this downtown hotel. Its stylish design elements offer a visual feast in the heart of the city center.
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
What's nearby
Plaza de España - Princesa - 6 min walk - 0.6 km
Gran Via - 13 min walk - 1.1 km
Puerta del Sol - 3 min drive - 1.8 km
Royal Palace of Madrid - 3 min drive - 1.8 km
Plaza Mayor - 4 min drive - 2.2 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
Nuevos Ministerios Station - 5 min drive
Madrid Recoletos Station - 23 min walk
Madrid Principe Pio Station - 27 min walk
San Bernardo Station - 3 min walk
Quevedo Station - 6 min walk
Bilbao Station - 8 min walk
Train station pick-up (surcharge)
Restaurants
Saona Chamberí - 3 min walk
Zaatar & Co - 6 min walk
Bar Restaurante Iberia - 4 min walk
Tiflis - 4 min walk
La Flor - 3 min walk
About this property
Sercotel Gran Hotel Conde Duque
Sercotel Gran Hotel Conde Duque offers a great location, putting you within a 15-minute walk of Gran Via and Plaza de España - Princesa. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. This Art Deco hotel is also just a 5-minute drive from Royal Palace of Madrid and Paseo de la Castellana. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: San Bernardo Station is 3 minutes and Quevedo Station is 6 minutes.
At a glance
DONE
Hotel size
141 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 25 per night)
Onsite garage
Offsite parking within 656 ft (EUR 22 per night); discounts available
DONE
Transfers
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (97 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1953
Safe-deposit box at front desk
Library
Fitness center
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Salon de te - This tapas bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per day
Parking
Self parking costs EUR 25 per night
Parking is available nearby and costs EUR 22 per night (656 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid
Frequently asked questions
Does Sercotel Gran Hotel Conde Duque offer free cancellation for a full refund?
Yes, Sercotel Gran Hotel Conde Duque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Gran Hotel Conde Duque?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sercotel Gran Hotel Conde Duque?
Yes. Self parking costs EUR 25 per night.
What are the check-in and check-out times at Sercotel Gran Hotel Conde Duque?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Sercotel Gran Hotel Conde Duque?
No, this hotel doesn't have a casino, but Casino Gran Via (4-min drive) is nearby.
What is there to do at Sercotel Gran Hotel Conde Duque and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Sercotel Gran Hotel Conde Duque?
Yes, salon de te offers local cuisine.
What's the area around Sercotel Gran Hotel Conde Duque like?
Sercotel Gran Hotel Conde Duque is in Chamberí, a short 3-minute walk from San Bernardo Station and 14 minutes' walk from Gran Via.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Sercotel Gran Hotel Conde Duque Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, varied, and served with great professionalism. (22 reviews)
The hotel has a well-appointed and fantastic gym. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Restaurant
Breakfast
Cafes
Lobby
Neighborhoods
Cities
Luggage
Reviews
Verified
10/10 Exceptional
Jan 15, 2026
Courteous staff, clean rooms, good view
Sheetal
Sheetal, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
A comfortable stay at the heart of Madrid.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Great location. Friendly staff
Rachael
Rachael, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Excellent customers service, great atmosphere, room cleanness
Bashar
Bashar, 3-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Excellent hotel, service is good
Girlie
Girlie, 1-night trip
Verified
8/10 Very good
Mar 2, 2026
clean room, great breakfast optional.
no free bottle of water in room, no garbage can in room.
dumpster in front of property
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2026
clean room, helpful staff
cold air trhugh unfixed window
Carlos Santana
Carlos Santana, 2-night trip
Verified
8/10 Very good
Jul 6, 2025
Hotel was clean and staff very nice
Alberto
Alberto, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
David
David, 1-night trip
Verified
6/10 Good
Oct 30, 2025
Good breakfast. Nice fitnessroom.
Christine Joy
Christine Joy, 4-night trip
Verified
8/10 Very good
Jul 18, 2025
Nice location and the staff is very friendly
Especially Jesus and Alberto at the restaurant
Alberto
Alberto, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2025
The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.
Rodney
Rodney, 5-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Very friendly staff. Wonderful breakfast. Great location, with metro nearby.
Allan
Allan, 6-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Convenient location. Friendly staff.
Cherisse
Cherisse, 6-night trip
Verified
10/10 Exceptional
May 6, 2025
The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.
Clara
Clara, 2-night trip
Verified
10/10 Exceptional
Apr 30, 2025
Very nice hotel, great location, there is a metro and a bus stop at 5min walking distance.
SERGIO
SERGIO, 2-night trip
Verified
8/10 Very good
Dec 29, 2024
Lovely hotel with comfortable accommodations and a great bathroom.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Sep 4, 2024
Very nice friendly hotel
Russell
Russell, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Second time at this hotel.
Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.
Sue
Sue, 4-night trip
Verified
8/10 Very good
Sep 25, 2025
The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold??
Monika
Monika, 4-night trip
Verified
10/10 Exceptional
Mar 17, 2025
I've been coming back to this hotel for years.
Rooms are very comfortable, clean and quiet.
The service is fantastic and the location excellent.
Mercedes
Mercedes, 6-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Great location and had great amenities at a reasonable price
Gregory B
Gregory B, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Great stay! Friendly staff, great coffee. Close to the main things by foot or taxi.
Catherine
Catherine, 2-night trip
Verified
10/10 Exceptional
Aug 1, 2024
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Rayneil
Rayneil, 4-night trip
Verified
8/10 Very good
Dec 26, 2024
Great location for price
Stay was comfortable, had everything we needed for 1 night. Location is good and away from the noise.